Website Ntice Sourcing Solutions
Ntice looks to improve efficiencies within the recruitment industry through automating manual processes and procedures, allowing businesses to drastically reduce the cost of advertising, agency spend and size of back office recruitment teams. Recruitment is an expensive component of any business … read moreTalent Attraction Strategy. Ballito, Dolphin Coast, 4399, South Africa
Job Description
A leading manufacturing company based in Durban is seeking a skilled and motivated SAP Support Analyst to join their team. This role is ideal for a proactive individual who enjoys problem-solving, supporting business systems, and driving process improvements
Key Responsibilities
Provide day-to-day support for SAP-related issues impacting business operations
Resolve Level 1 support queries promptly and escalate complex issues appropriately
Engage with users to understand system challenges, prioritize needs, and ensure timely resolution
Proactively identify recurring or potential issues (master data or business processes) and collaborate with relevant stakeholders to resolve them
Analyze current business processes and recommend IT-driven improvements
Ensure adherence to correct business processes through user follow-ups
Participate in system testing for new developments and enhancements
Maintain and align training documentation with current business processes
Develop additional training materials where necessary
Deliver training sessions to individuals or small groups
Compile and support monthly regional reporting (e.g., sales, utilization metrics)
Minimum Requirements
Bachelor of Commerce (Information Systems) or Bachelor of Business Science (Computer Science / Information Systems)
SAP certification (advantageous)
Minimum 2 years’ experience in a system support or analyst role
Strong computer literacy, particularly in Microsoft Excel
Excellent written and verbal communication skills
Key Competencies
Strong analytical and problem-solving skills
Ability to work independently and within a team
High attention to detail and accuracy
Strong organizational and time management skills
Customer-focused approach with a commitment to service excellence
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Apply via company website ( http://www.nticesearch.com ) or