Website Aramex South Africa
Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Our range of services includes internation… read moreal and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions. At Aramex, our unique business model and commitment to innovation drive every strategic decision. We enable a can-do attitude that underpins our people’s ability to take the initiative, learn from experiences, and find the right solution in every situation. This has proved highly successful, allowing us to swiftly adapt to challenging market conditions, execute last-mile delivery solutions, develop new products and services, and quickly respond to the customer's changing preferences. The Aramex network encompasses more than 600 offices in over 65 countries and employs over 15,900 people offering comprehensive logistics and transportation solutions to both retail and wholesale customers worldwide. We are a progressive company embracing the power of fresh thinking and technological innovation to transform our business and drive sustainability. We live in an era where technology transforms and influences our daily lives more than ever before; therefore, technological innovation is critical to our success. We are strategically leveraging technology in a variety of ways, acquiring or partnering with domestic-focused logistics companies that have strong local networks, for better and more efficient last-mile delivery solutions. 3 Henna Dolf West Richmond Park Milnerton, Western Cape 7441, ZA
Job Description
Contract & 3PL Management
Oversee end‑to‑end execution of all logistics contracts, ensuring full compliance with contractual terms, performance metrics, and commercial obligations.
Manage relationships with 3PL partners, ensuring service quality, cost control, and alignment with customer SLAs.
Drive profitability of contracted operations through accurate billing, cost governance, and contractual adherence.
Support contract amendments, renewals, and expansion opportunities (e.g., Nelspruit / Altron and national 3PL sites)
Operational Leadership
Provide national support to warehouse teams, ensuring consistent standards and operational discipline across all sites.
Lead WMS implementation, optimization, and ongoing project management, ensuring high system adoption and data accuracy.
Drive best‑practice SOP implementation and continuous improvement across all warehouses and 3PL operations.
Oversee inventory accuracy, stock controls, and end‑to‑end process flow optimization.
SLA, KPI & Quality Governance
Own SLA and KPI delivery, ensuring consistent service performance across all customer contracts and 3PL environments.
Monitor operational outputs, report on site performance, and initiate improvement actions where required.
Ensure all quality compliance requirements (client-specific and internal) are met through regular audits and process checks.
Job Requirements – Experience and Education
8–10 years’ experience in logistics, supply chain, warehouse operations, or 3PL environment at management level.
Proven experience managing customer contracts and presenting business solutions to senior stakeholders.
Degree or studies in Logistics / Supply Chain (preferred).
Valid Code 08 driver’s license, own reliable transport, and willingness to travel nationally.
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