Website Hyundai Automotive South Africa
About Hyundai Automotive South Africa in partnership with Motus Corporation will ensure that the needs of all our customers are met and that the highest level of service is provided. Hyundai SA will ensure that every aspect of the motor ownership experience is in place; from the purchase, to servic… read moreing and parts availability. Many of the Dealerships in the Hyundai network have a long and well respected history in the motor trade and the dedication and expertise that have brought them to these positions will undoubtedly form the foundation for customer care in the future. Since inception, Hyundai SA has established a network of over 110 dealerships in Southern Africa, including Namibia and Botswana. Hyundai has a wide range of products and have a particularly good name for maintaining high customer service standards. Hyundai was founded in 1946 in Seoul, Korea. The name ‘Hyundai’ literally means ‘Modern era’, and from the very start the company quickly adopted a passion for progress which has been our hallmark ever since. In less than 50 years, the Hyundai group has become a world leader in building everything from ships to microchips, including consumer electronics, oil rigs and massive infrastructure projects. We even have our own steel blast furnace to process raw materials, many of which come from Australia, which provides enhanced quality control over our products.
Description:
Our automotive service department is seeking a skilled and customer-focused Service Advisor to join our team. The Service Advisor plays a vital role in ensuring customers receive high-quality service and repairs on their vehicles.
This individual will be responsible for greeting customers, assessing their service needs, scheduling appointments, and providing accurate estimates for repairs. The Service Advisor will also communicate with technicians to ensure timely completion of work and keep customers informed throughout the process.
Responsibilities:
Greet customers and listen to their concerns regarding their vehicle
Conduct thorough inspections of vehicles to accurately diagnose issues and recommend repairs
Provide clear and detailed estimates for repairs and services
Schedule appointments and ensure efficient workflow in the service department
Communicate with technicians to coordinate repairs and ensure timely completion
Keep customers informed of the status of their vehicle and any changes to the estimate
Follow up with customers after service to ensure satisfaction and address any concerns
Qualifications:
Previous experience in a service advisor role in an automotive service department
Strong communication and customer service skills
Knowledge of automotive systems and repairs
Ability to accurately diagnose vehicle issues and recommend appropriate repairs
Proficient in using computerized systems for scheduling and invoicing
Detail-oriented and able to multitask in a fast-paced environment
Valid driver’s license
Closing Date 27 April 2026
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