Website Plennegy Group
Founded in 1958, the Plennegy group’s roots and purpose revolve around agriculture, with its core business being that of growing food and servicing those that grow food to feed and nourish the continent and beyond. Plennegy’s established infrastructure and grouping of industry experts ensure … read morethe quality and precision of its activities, products and services.
RESPONSIBILITIES:
Core IT Support & Infrastructure
Provide first- and second-line IT support to users (hardware, software, and network-related issues)
Install, configure, and maintain desktops, laptops, printers, scanners, and mobile devices
Manage user accounts, permissions, and access (Active Directory, Microsoft 365, email)
Perform routine system checks, updates, patching, and basic server administration
Assist with network troubleshooting (LAN, WAN, Wi-Fi, VPN)
Maintain IT asset register and documentation
Support backups, restores, and basic disaster recovery tasks
Escalate complex issues to senior IT staff or vendors when required
Systems & Applications
Support standard business applications (Microsoft Office, email, browsers, line-of-business software)
Assist with monitoring and basic administration of internal systems
Learn and support Triton’s WMS and WCS platforms under guidance
Assist with user training and system onboarding related to WMS/WCS
Support IT-related aspects of warehouse operations (terminals, scanners, label printers)
Security & Compliance
Follow IT security policies and best practices
Assist with endpoint security, antivirus, and access control
Help identify and report security incidents or risks
Experience & Qualifications
1–3 years experience in an IT support or IT administrator role
Relevant IT qualification (Diploma, Degree, or equivalent experience)
IT certifications (Microsoft, CompTIA, etc.) are advantageous but not mandatory
Minimum Requirements
Own reliable transport
Willingness and ability to work shifts
Shift pattern: Two (2) weeks day shift and Two (2) weeks night shift on a rotational basis
Able to work in an operational warehouse environment
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