Website Al Baraka Bank South Africa
Al Baraka Bank, registered in South Africa since 1989, pioneered Islamic banking in this country in response to an identified need for a system of banking which adhered to Islamic economic principles. The bank, with its Head Office in Durban and a strategically located national branch network, is So… read moreuth Africa’s only fully-fledged Islamic bank and is a subsidiary of the international Al Baraka Banking Group B.S.C., which has established one of the largest international Islamic banking groups in the world.
MAIN FUNCTIONS OF THE JOB
AVS Verification
Perform AVS checks on new beneficiaries and once-off payments via the integrated Enterprise AVS platform.
Verify mandatory fields including:
ID number / Passport number / Company registration number
Bank account number
Validate optional fields when available:
Surname or business name
Contact number or email.
Review AVS results including:
Successful match
Partial match
Failed verification
Interpret masked AVS responses and determine whether escalation is required.
Reporting
Generate daily or weekly reports on:
Number of AVS checks performed
Match vs partial match vs failed verifications
Exceptions and escalations.
Transactional Banking Administration
Effects not cleared base 1, base 2, SMS,DMS
Enterprise – provide support for: (cards/eft), logging defects on Excalibur, testing production bugs, enterprise & internet offline
Enterprise – provide Branch support for: internet banking / corporate banking / enterprise & UDT
Cards: order cards/pin mailer /envelopes & recon for stock of cards.
Log CQLS queries (EFT disputes /recalls) & approve credits (SQS disputes)
EFT duplicates & SABRIC Repatriation of funds.
Screens all incoming calls as and when required and ensures messages left are given to the respective staff members
Arranges and coordinates meetings as required
Takes minutes at meetings for the division & Compiles meeting packs for meetings relating to the division and records sessions.
Prepares the electronic payment requisition and obtains relevant signatures and thereafter forwards to the finance department for processing of payment – inclusive of Bankserve, ccd, DT,FG
Keeps an electronic and filed copy of a schedule of payments made
Conducts fee comparison with other banks twice a year
Extracts reports weekly and as required and forwards these to the relevant meeting eg. Exco, ECC (includes EXCO Dashboard Statistics)
Strategic Support
Provide comprehensive strategic and administrative support to the COO team in relation to Transactional Banking functions, initiatives and reporting.
Vivere Administration
EDD transactions over R250k – statement request (3 months bank statements SOF)
International Banking application to be completed and client to be called to confirm BOP category
Provide card order information to CCD on a daily basis and follow up with clients who didn’t collect cards
Create Manual accounts via the Vivere back office when the onboarding fails.
Order cards manually for clients who want additional cards via the Vivere back office
Assist with Client query support from Customer Services.
Requirements
QUALIFICATIONS
A Certificate of Relevant qualifications in Administration will be required in order to meet the requirements of the role at the highest level of competence.
PREFERRED EXPERIENCE
A minimum of 3-5 years relevant experience
Previous working experience in a Banking/ Corporate environment
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