Warehouse Assistant Technical Service Manager – Multi-Brand

  • Full Time
  • Gauteng

Website Core Group

We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in t… read moreheir industry, sometimes creating entire new categories. At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system. Core Group represents some of the world’s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. 1 Sandton Drive, Sandton, Gauteng, South Africa, 2196

Job Description

The Core Group, home of iStore and leading premium technology brands, is looking for a Warehouse Assistant to join our fast-paced operations environments.
This role is critical to ensuring accurate stock control, smooth warehouse operations, and effective AppleCare administration across iStores, Service Centres, and Authorised Service Providers (ASPs). If you are detail-driven, process-focused, and thrive in an operational environment, this role is for you.

Key Responsibilities

Warehouse & Inventory Control

Ensure accurate handling, picking, packing, and issuing of stock
Participate in cycle counts and maintain 100% alignment between physical and system stock
Process returns, transfers, and AppleCare-related stock movements timeously
Maintain high accuracy against manifests, documentation, and delivery requirements
Adhere to all stock control, safety, and OHASA policies

AppleCare Administration

Process credit notes, RTVs, invoicing, and issuing of parts
Support iStores, Service Centres, and ASPs with AppleCare-related queries
Ensure accuracy and follow-up on any deviations

Import & Export Control

Receive and GRV inbound shipments accurately
Manage allocations, transfers, and binning of stock
Process faulty returns, commercial invoices, GSX uploads, and RTVs within required timelines
Ensure DGR compliance and correct labelling of all applicable materials

Customer Service & Collaboration

Work closely with internal teams including Sales, Service, and Purchasing
Communicate professionally and respond to operational queries timeously
Contribute to a positive, solutions-focused working environment

Requirements

2- 4 years experience in Warehouse operations
Strong attention to detail and commitment to accuracy
Comfortable working with systems such as Syspro / FM / GSX (advantageous)
Good communication and stakeholder engagement skills
Ability to work in a structured, deadline-driven environment

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Apply via company website ( http://www.core.co.za ) or

 

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