Job Region: Gauteng

The Commercial & Industrial Sales Team Leader role, based in Johannesburg, involves providing expertise in commercial support processes, including order management, price checking, compliance, and complaint handling. It resolves issues using established policies and CIF/Lean techniques to enhance productivity and customer service. Acting as a deputy to Team Leaders, the role coordinates team activities and communicates with business partners. It also prepares and improves standard work, interfacing with customers, logistics, and sales representatives. The position supports sales functions across EMEA, handling order fulfillment, customer service requests, claims, product returns, and invoicing requirements.

What you’ll do:

Enhance Customer Loyalty: Drive customer loyalty through increased productivity and a high-performance culture.
Organize Support Team: Contribute to the effective organization of the Support team using people, processes, and technology.
Expert Solutions: Act as an expert for customers and team members, providing solutions to standard and non-standard tasks and escalations.
Reporting Activities: Manage the creation of daily, weekly, and monthly team reporting activities.
Training and Knowledge Sharing: Lead training and knowledge-sharing sessions to adopt best practices.
Customer Satisfaction: Promote customer satisfaction and reduce cycle time through team-based problem-solving.
LEAN Methodology: Drive the application and implementation of LEAN methodology for process improvement.
Process Documentation: Contribute to the creation and maintenance of complete and up-to-date process documentation.
Support Management: Assist management in implementing standardized Continuous Improvement Framework (CIF) and boosting operational efficiency.
Ecommerce and Technology Adoption: Support the deployment and increase of ecommerce platforms and core technologies, including necessary training.

Qualifications:

Bachelor’s degree (BSc/BA);
5+ years of experience CI & Customer engagement experience;
English fluency is a must.

Skills:

Basic MS Office, ERPs (SAP) and CRM (Sales Force) 
Knowledge of Eaton’s and competitive products and services, CIF and Lean tools relevant for the operations improvements. 
Previous exposure to E-commerce platforms such as Order center or call center is a Plus.
Strong communication skills (written and verbal) , customer service attitude, strong attention to details, Problem solving, adapting and driving change, ownership of assignments, projects, teamwork, networking and continuous learning skills.

Apply via company website ( http://www.eaton.com ) or

.eightfold.ai

 

Datacentrix is looking for Group Accountant that has recently completed SAIPA or SAIBA articiles. You must worked on a  high turnover portfolio of +R100mil.

Requirements

Matric and relevant degree
3 years of experience as an Accountant, with exposure to large corporate organizations or group companies.
Up to date Accounting experience.
Must be able to communicate effectively (verbally and written) with management
Proficiency in Excel and Outlook and knowledge of MS Office
Ability to work under pressure in order to manage and meet strict deadlines
Performance driven and attention to detail. Must be able to deliver results in a team environment.
Ability to work under pressure in order to manage and meet strict deadlines.
Must be reliable and accept responsibility for the tasks assigned to them.

Key Performance Areas:

Monthly financial and management reporting
Meeting specific month-end deadlines in a timely manner
Capturing financial entries, reviewing financial performance, and distributing financial reports
Preparing balance sheet reconciliations
Maintaining Fixed Asset Capex records, including applications, additions, disposal, depreciation, and related accounting entries
Preparing Exco packs and PDF documents
Ensuring internal control and compliance with company policies
Handling ad hoc tasks as requested.

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Apply via company website ( http://www.datacentrix.co.za ) or

 

Your Purpose

As Warehouse Manager, you will oversee the daily operations of the warehouse and dispatch team. Your focus will be on ensuring smooth distribution processes, maintaining accurate stock control, and promoting efficiency, safety, and teamwork. This is a hands-on leadership role in a fast-paced environment.

Responsibilities

Distribution Operations

Ensure customer orders are dispatched accurately and on time.
Monitor stock levels, manage waste, and ensure stock is packed and transported correctly to prevent damages.
Ensure Inter Branch Transfers are managed within required timeframes.
Schedule vehicles in line with store requirements and ensure cost-effective transport planning.
Negotiate transportation rates and manage dispatch timing to avoid penalties.
Identify and implement process improvements and troubleshoot logistical challenges proactively.

Staff & Performance Management

Lead and manage warehouse and dispatch staff, promoting high morale and accountability.
Schedule employees based on operational needs and oversee attendance and timekeeping.
Manage performance, issue disciplinary warnings fairly, and support staff training and development.
Monitor and update digital timesheets and ensure all staff adhere to company uniform standards.

Team Culture & Leadership

Promote a collaborative and respectful team environment.
Maintain open communication, provide clear guidance, and be approachable to team members.
Lead by example and foster a motivated, productive team culture.

Health & Safety Compliance

Ensure staff are trained in warehouse and dispatch safety protocols.
Enforce compliance with South African health and safety regulations.
Ensure all PPE requirements are met.
Investigate incidents or accidents within 24 hours.

Housekeeping

Maintain cleanliness and order across all workstations and warehouse areas.

General Standards

Ensure staff maintain professional appearance and follow company SOPs.
Uphold time management and minimize absenteeism.

Qualifications

Grade 12 or equivalent
Tertiary qualification in logistics/supply chain (advantageous)
4+ years of retail or warehouse experience
4+ years in a managerial role leading 18+ staff
Strong customer service and communication skills
High attention to detail and time management
Computer literacy in Word, Excel; Sage Pastel is a plus
Valid driver’s license and own reliable vehicle

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Apply via company website ( https://www.decofurnsa.co.za ) or

 

Financial Transactions

Ensure that all financial transactions are correctly captured on the accounting system and that supporting documents are compiled and attached.
Ensure that foreign currency transactions are correctly processed and accounted for.
Ensure that the project funders’ requirements of record-keeping, reconciliation, analysis and reporting are complied with.
Counting and reconciliation of petty cash monthly.
Maintenance of asset register, including the preparation of documentation for acquisition as well as managing the process of asset disposals.
Loading and processing payments on AFROSAI-E’s banking platforms, ensuring compliance with the South African Reserve Bank requirements for foreign payments.
Compile and process any journal entry adjustments that may be required.
Reconcile all staff allowance claim advance accounts every month.
Carry out ad-hoc duties as required.

Maintenance of bank accounts

Bank Reconciliations (reconcile cash books with bank statements weekly).
Investigate unknown transactions on the bank statements with the bank.

Invoices

Prepare and generate invoices that AFROSAI-E issues to its debtors.
Send invoices and statements to debtors monthly.
Issue receipts to debtors on receipt of payment
Investigate the status of payments.

Monthly Reports and Auditors (External and Internal)

Preparation of monthly expenditure reports for projects on the work plan.
Preparation of monthly financial reports.
Preparation of six-monthly expenditure report for donor funding income.
Prepare information requested by the external auditors.
Liaise with external and internal auditors and respond to their queries.

Monthly Payroll

Monthly E-Filing of PAYE to SARS.
Processing of salaries monthly.
Load salary-related payments onto the banking platform.
Maintain Employee Retirement Annuity and risk/death benefits.

Formal Education

Degree in Finance Management or Financial Administration.
A Post-graduate qualification would be advantageous.

Experience

At least 5 – 8 years of finance/accounting experience.
Practical experience using online accounting packages such as XERO.

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Apply via company website ( http://www.agsa.co.za ) or

careers.agsa.co.za

 

Job Purpose

Ensure the effective planning and execution of the Customer Relationship Marketing Strategy against set targets and budgets, with a clear focus on maximising customer value through engagement. This includes all Customer Relationship Marketing journey communication, marketing tactical campaigns, upsell and cross sell campaigns, across the STI brands on all channels with the purpose to create customer loyalty and advocacy, increase retentions, increase share of wallet and longer survival rate for higher customer Life Time Value (LTV).

Responsibilities

Marketing Campaign Development

Carry out supplier and contract management tasks to support advertising/promotion/other marketing campaigns.
Assist the Customer Relationship Marketing Manager to run the Customer Relationship Marketing strategy per brand, and all activities that are associated with this across the business.
Proof read and manage sign-off process on all creative development and execution of campaign materials, such as emails, sms, app notifications, online messages, any design elements, infographics, banners, letters, etc.
Develop, plan and implement customer engagement journeys for the relevant brands, and develop and execute all campaigns.

Marketing Planning

Contribute to the development of customer relationship marketing and tactical campaigns.
Work closely together with the Customer Relationship Marketing Manager to develop and own customer journeys for the STI brands, and develop and execute tactical and seasonal campaigns.

Marketing Execution

Execute a marketing plan for a particular product, service, or specialty area while working within established marketing systems.
Coordinate the Customer Relationship Marketing campaign calendar and ensure that all campaigns are executed timeously.
Oversee the campaign production process to ensure timeous and accurate delivery into all channels, e.g. SMS, email, in-app, and social media.
Manage customer service response protocol to ensure all responses to queries and complaints (online, email, sms) are appropriate, timeous and consistent.
Work with the Customer Relationship Marketing Manager to execute the Customer Relationship Marketing strategy for each brand, across the business.
Responsible for achieving  Customer Relationship Marketing Retention targets, upsell and cross sell targets and any targets associated with any campaign to drive business growth.
Work with Operations to ensure fulfilment of all campaigns.

Marketing Communications

Develop and deliver marketing communications campaigns across all media to support the business plan and increase retentions and customer lifetime value.
Assist on a variety of ad-hoc marketing and communication initiatives, as needed and instructed by the Customer Relationship Marketing Manager.

External Consultant or Contractor Engagement

Prepare briefings and information for external consultants or advisors to support the delivery of key projects and/or ad hoc services. Monitor and evaluate outcomes and recommend remedial actions where necessary.
Brief external partner agencies, brief internal creative studio, brief internal service providers and any other stakeholders that will help deliver the customer engagement strategy across the STI brands.

Data Collection & Analysis

Collate and analyse data using pre-set tools, methods and formats. Involves working independently.
Manage and track all campaign reports from Email Service Provider, SMS Service Providers, and any other software tool, or otherwise, used for the execution of the Customer Relationship Marketing strategy and tactical campaigns.
Continuously work with the Customer Relationship Marketing Manager to analyse results of campaigns and gather insights for future campaigns.

Insights and Reporting

Prepare and coordinate the completion of various data and analytics reports.
Review campaign results and make recommendations on campaign refinement that will result in improved performance.
Manage, track and measure campaigns and communicate results accordingly.
Compile and present monthly reports on all campaigns executed within the month.
Work with internal teams including Data Analytics, Campaign Specialist teams, Brand Marketing teams and the Digital Marketing teams to define campaign requirements to ensure reliable results in upsell/cross sell of products and services.
Manage all campaign reports supplied by internal or external Business Information tools or departments and ensure all results are tracked and recorded.

Budgeting

Track budgets and report variances to report these to the Customer Relationship 
Marketing Manager.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Stakeholder Engagement

Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
Communicate with all stakeholders internally and externally to ensure that everyone is timeously advised of all customer communications and campaigns.

Leadership and Direction

Explain the local action plan to support team members in their understanding of what needs to be done and and how this relates to the broader business plan and the organisation’s strategy, mission and vision; motivate people to achieve local business goals.

Organisational Capability Building

Provide coaching to team members to develop their skills.

Education

Grade 12/ SAQA Accredited Equivalent (Essential); A relevant degree in Digital Marketing (Essential); Bachelor’s Degree or equivalent in Marketing Management or Customer Relationship Management (Advantageous); Diploma or equivalent on Marketing Automation strategy and implementation (Advantageous)  (Required)

Experience

2-3 years’ hands-on marketing automation campaign management experience (Essential); Previous role experience working with any marketing automation platform, e.g. SAS 360, Adobe or Salesforce with Administrator credential (Essential); Digital design experience and/or understanding of HTML coding (Essential); Experience within Financial Services environment (Advantageous).
 

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Apply via company website ( ) or

 

Ensure that the correct Diversey products are used in each water treatment application on site
Check suitability of chemistry for application
Check suitability of chemistry against the equipment material of construction
Ensure that products are being dosed at the correct concentration (guide sitebased team on testing methodology for products)
Ensure that the correct dosing philosophy is applied
Ensure that the sitebased team are tracking the correct process KPIs to measure efficacy and efficiency of the process
If there are gaps with any of the above, work together with the commercial and TCS team to ensure urgent closure of actions
Check weekly reports from the sites to ensure we are tracking well on water treatment applications
If anomalies are picked up on water treatment results
Support with site audits to drive problem solving
Engage with customer and Diversey sitebased team on observations and detailed recommendations
Track action closure
Undertake routine audits for water treatment processes with the following key objectives:
Improve efficacy
Improve efficiency
Drive sustainability
Identify new opportunities for application of Diversey products to support in achieving annual AOP targets
Audit reports will be required 3 days post each audit (unless specified otherwise)
If there are multiple tenders/new business opportunities at the same time, our full specialist team will need to be deployed to support the process by:
 Going to different sites with a team to audit the tender scope (focus on hygiene solutions: CIP. OPC, etc)
Propose Diversey products with recommended consumptions (as per best practice – training and engagement with our regional and global specialists will be needed)
Identify projects that can support the site in reduction of cost, improve micro, and drive sustainability (which can be included in the tender proposal)
Engage with stakeholders on site to understand their pain points to inform the solutions we propose
Timelines will be as per the tender or specified requirements
Good communication skills / Engagement with the commercial team and customer
Good presentation and report writing skills
Excellent numerical and excel skills
Active listening skills
Having a mindset on adding value and being customer centric
Committed to growth and development

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Apply via company website ( ) or

 

Key Responsibilities

Lead and manage a team of Sales Executives to meet or exceed unit sales and finance targets.
Oversee daily floor activity including layout, vehicle presentation, pricing, and customer experience.
Ensure accurate lead allocation, prompt customer engagement, and conversion of leads to deals.
Monitor reserved and aged stock, manage vehicle reconditioning, and uphold brand standards.
Host daily and weekly sales meetings and provide coaching, feedback, and performance management.
Conduct training and mentoring sessions to upskill the team.
Drive the adoption of auxiliary products and alternative payment solutions (e.g., Netstar, OUTsurance, WalletDoc).
Manage escalated complaints to ensure customer satisfaction and brand protection.

Minimum Requirements

Matric / Grade 12 certificate (essential).
Tertiary qualification in relevant field advantageous. 
Minimum 2 years’ proven experience in a sales management or team leader role, preferably in the motor retail or fast-paced sales environment.
Minimum 2 years proven sales experience in a fast paced work environment.
Valid driver’s license and own reliable transport.
Willing to work weekends, public holidays.

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Apply via company website ( http://www.webuycars.co.za ) or

 

Education and Experience

Minimum Qualification & Experience Required

BA Law / LLB Degree (NQF 7) AND 8-10 year’s experience in Tax Law environmen of which 3-4 years ideally at an operational specialist (i.e., middle management) level; AND
Admitted Attorney or Advocate.

Alternative

Senior Certificate AND 15 years related experience in a Tax Law environment; AND
Admitted Attorney or Advocate

Minimum Functional Requirements

Admitted Attorney or Advocate
Assess and interpret, intricate tax structures and legal frameworks including corporate reorganisations.

Job Outputs:

Process

Conduct assessments and use information to advise, make recommendations and facilitate improvement. Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Identify and mitigate tax risks effectively.
Provide legal opinions on tax matters, ensuring compliance with various tax legislation and related laws.
Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.

Governance

Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area

People

Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
Engage with internal and external stakeholders to ensure effective management of interdependencies.
Build and maintain mutually beneficial relationships, facilitates communications and coordinate activities among stakeholders.

Finance

Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

Participate in the specialist practice community and contribute positively to organisation knowledge management.
Develop & ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.

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Apply via company website ( ) or

 

Minimum Requirements: 

Bachelor’s degree in Communications/Journalism/Marketing or equivalent (NQF level 7); 
Post graduate will be an advantage; and 
7 – 9 years’ experience, of which 3 – 4 years at middle management level; 
Understanding of the City’s strategy and departmental strategic framework; 
Administrative capacity and leadership; 
Stakeholder management savvy and sensitivity; 
Business management processes, systems and approaches.  

Primary Function:

Provide a comprehensive Communications support function to the Department by managing the team’s (communication/stakeholder engagement/community facilitation) outputs, dealing with proactive media relations, planning, development strategies, process daily queries and “crises management”, engaging with other spheres of government regarding policies and service delivery programs and ensure adherence and compliance to the CoJ communication policies and protocols. 

Key Performance Areas: 

Identify and define immediate, short and long term objectives associated with the Communications Services and processes; 
Give input into the preparation, monitoring and controlling of the annual Communications budget; 
Direct and control outcomes associated with utilization, productivity and performance of personnel within the Communications Section/Unit. Identify and define the immediate, short and long term objectives/plans associated with the provision of administrative support to the directorate; 
Develop, implement and monitor stakeholder communications strategy to set the standard, address communication matters, and ensure consistency and alignment to the CoJ strategy; 
Identify the strengths and weaknesses of the current internal and external communication in order to determine the effectiveness of employed strategies and take remedial steps where necessary; 
Lead the civic education campaigns; 
Manage and control outgoing communication; 
Handle media enquiries effectively; 
Influence the media opinion during media briefings, media induction sessions, media tours and media networking sessions; 
Procure goods and services for directorate in consultation with Director: Business Management Support; 
Responsible for the development and implementation of all strategic marketing plans and put together and advertising strategy and ensure consistent brand awareness; 
Manage and coordinate campaign activities, exhibitions and promotions aimed to reach the target audience of the Department.

Apply via company website ( www.joburg.org.za ) or

share-eu1.hsforms.com

 

About The Role

FDM is a global business and technology consultancy seeking an Application Support Analyst for our client within the banking sector, this will be a hybrid role based in Johannesburg.
As an Application Support Analyst, you will be working with business and technical teams for our client. You will be responsible for the logging and triaging of tickets, troubleshooting and diagnostics as well as job scheduling and automation. The ideal candidate will have working knowledge of SQL and have Linux experience in an operational environment. You will have the ability to work in a strong team environment and be able to work under a complex and high pressure environment.

About You
Requirements:

Working knowledge of SQL
Linux experience in a live operational environment
Basic scripting (Python, JavaScript)
Networking
Strong teamwork and self-starter attitude
Analytical thinking and creative problem solving
Must be able to communicate clearly and effectively in technically complex and high-demand environments
Ability to operate under high pressure
1 year of experience in a similar role preferred

Apply via company website ( https://www.fdmgroup.com ) or

careers.fdmgroup.com