Job Region: Gauteng

  • Utilities Operations Specialist Water Reduction Specialist Account manager Specialist Assistant – Packaging Customer Trainer

    Ensure that the correct Diversey products are used in each water treatment application on site
    Check suitability of chemistry for application
    Check suitability of chemistry against the equipment material of construction
    Ensure that products are being dosed at the correct concentration (guide sitebased team on testing methodology for products)
    Ensure that the correct dosing philosophy is applied
    Ensure that the sitebased team are tracking the correct process KPIs to measure efficacy and efficiency of the process
    If there are gaps with any of the above, work together with the commercial and TCS team to ensure urgent closure of actions
    Check weekly reports from the sites to ensure we are tracking well on water treatment applications
    If anomalies are picked up on water treatment results
    Support with site audits to drive problem solving
    Engage with customer and Diversey sitebased team on observations and detailed recommendations
    Track action closure
    Undertake routine audits for water treatment processes with the following key objectives:
    Improve efficacy
    Improve efficiency
    Drive sustainability
    Identify new opportunities for application of Diversey products to support in achieving annual AOP targets
    Audit reports will be required 3 days post each audit (unless specified otherwise)
    If there are multiple tenders/new business opportunities at the same time, our full specialist team will need to be deployed to support the process by:
     Going to different sites with a team to audit the tender scope (focus on hygiene solutions: CIP. OPC, etc)
    Propose Diversey products with recommended consumptions (as per best practice – training and engagement with our regional and global specialists will be needed)
    Identify projects that can support the site in reduction of cost, improve micro, and drive sustainability (which can be included in the tender proposal)
    Engage with stakeholders on site to understand their pain points to inform the solutions we propose
    Timelines will be as per the tender or specified requirements
    Good communication skills / Engagement with the commercial team and customer
    Good presentation and report writing skills
    Excellent numerical and excel skills
    Active listening skills
    Having a mindset on adding value and being customer centric
    Committed to growth and development

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