Role Description<\/p>\n
\tData Quality is a group of people that play a mediating and collaborating role between business, our clients and IT. This middle ground determines the calibre of person that would fit the role to be a strongly technical as well as business minded. Often this type of person is categorized as an intrapreneurial.
\n\tPrimary responsibility is to gather Data Quality Requirements to support the activities of client data clean up initiatives using best practice and data cleansing techniques within the team supported technologies. Identifying data issues, defining \u2018state of the data\u2019 metrics, building dashboards, performing the data clean ups and driving Root Cause remediation. This will require the candidate to have good interpersonal skills to guide and make recommendations on best practice techniques to a strongly business minded audience.<\/p>\n
Organisational Design<\/p>\n
\tData Quality Services sits within the CIO function of FNZ.
\n\tThis position is part of the regional Production Support department and reports to the Data Quality Product Owner\/Team Lead.
\n\tThe role is located in Johannesburg.<\/p>\n
Team Responsibilities<\/p>\n
\tProject Support \u2013 ensure that the data master lists are maintained and are aligned with the regulatory requirements and performing the relational clean ups
\n\tData Issue Management \u2013 analyse, investigate, and allocate for resolution and closure for all data related issues
\n\tChange Management \u2013 support guidance for testing and release process for production fixes
\n\tProject Handover \u2013 facilitate the transition between project support and production support for all changes
\n\tSupport business and clients with data related issue extracts
\n\tBuild and maintain health check dashboards<\/p>\n
Specific Role Responsibilities<\/p>\n
\tProduction Support \u2013 ensure that the production master lists are aligned and tend to production issues linked to data quality issues
\n\tData Issue Management \u2013 analyse, investigate, and allocate for resolution and closure for all data related issues
\n\tService Support – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations
\n\tMonitor and contribute to the root cause register to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all data related issues
\n\tDiagnosis and Problem Solving: Identify, troubleshoot and resolve production issues resulting in Data Quality issues, including business process and system related causes.
\n\tWork with developers, analysts, testers, business analysts and project managers to ensure that production fixes and business process changes are fit for purpose
\n\tProject Handover \u2013 facilitate the transition between project support and production support for all changes
\n\tChange Management \u2013 support testing and release process for production fixes
\n\tTo undertake any other projects\/ tasks as may reasonably be required to facilitate the smooth operation of the production environment and strategic deliverables<\/p>\n
Performance Assessment<\/p>\n
\tKPI reporting \u2013 data issue management performance against KPIs
\n\tAvailability \u2013 uptime during core and non-core hours (project dependant)
\n\tPerformance \u2013 performance metrics during core and non-core hours
\n\tReliability \u2013 test results and performance during real failure events<\/p>\n
Skills and Experience required<\/p>\n
\tMatric essential
\n\tSQL
\n\tPower BI
\n\tFormal business\/technical analysis training
\n\tData integration concepts (ETL\/ELT)
\n\tRDBMS architecture
\n\tRelevant data certifications advantageous (DAMA certified)
\n\tTechnical degree or diploma (in related industry) advantageous
\n\tAnalytical thinking, problem solving, highly logical and keen attention to detail
\n\tGood communication skills (verbal and written)
\n\tGood interpersonal skills
\n\tAbility to learn quickly in a dynamic fast-paced industry.
\n\tEnjoy working as part of a high-performance team.
\n\tPassionate about creating innovative solutions for clients.
\n\tHighly self-motivated and directed, confident, independent, able to take initiative and with a delivery focused working style.
\n\tAbility to effectively prioritize and execute tasks in a high-pressure environment.
\n\tExcellent organisational, administration and time management skills.
\n\tInterest \/ familiarity with financial markets and products.<\/p>\n
Apply via company website ( ) or<\/p>\n
fnz.wd3.myworkdayjobs.com<\/p>\n
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