Position Purpose<\/p>\n
\tThe Senior Specialist (Process Centre of excellence) is responsible for implementing and leading the organization Process Centre of Excellence.
\n\tThe position purpose is to fundamentally rethink and radically redesign end-to-end business processes across the entire organization
\n\tValue chain (including interfaces with other ODs, partners, customers and third parties) to achieve dramatic improvements that will ensure achievement and sustainability of organization strategies and goals (using critical contemporary measures like scheduled railway, volume, cost, safety and customer service).
\n\tThe post must provide strategic direction regarding all required \u201cto be\u201d business processes, assurance of quality of all BPM outputs across the BPM life cycle, providing oversight and guidance to all senior and junior business process specialists across all BPM initiatives, and providing guidance to all business process owners regarding strategic process priorities.
\n\tIt is accountable for all outputs of the Business Process Management Life Cycle in the organizations (from Process design and Modelling to Process deployment , Process Implementation, Process Monitoring and Process Improvement), and must be able to collaborate on a strategic level with organization
\n\tExco, executive management, stakeholders form other ODs, the Transnet Academy, Human Resources, Internal and external Audit, ICT, and external ICT and Technology solution providers to deliver high quality process solutions<\/p>\n
Position Outputs<\/p>\n
\tDefine strategic prioritised \u201cto be\u201d processes that will align business goals to deliver customer-orientated services, ensuring that customer and business pain points are addressed, and enabling the organisation to adapt and respond to the government legislation and policy requirements and market requirements.
\n\tProvide strategic guidance, oversight, quality assurance and mentoring to senior and junior business process specialists in order to equip them to deliver high quality outputs against all required KPAs across the 5 stages of the BPM Life Cycle (Process Design, Process Modelling, Process Execution, Process Monitoring and Process Optimisation).
\n\tDo total review of all organisation \u201cas is\u201d business processes across their value chain and supply chain, and identify gaps and process shortcomings.
\n\tDo total review of all organisation \u201cas is\u201d business processes across their value chain and supply chain, and identify gaps and process shortcomings.
\n\tManage the master register of all organisation business process requests, ensuring that process initiatives are prioritised across the Value Chain to support and drive execution of organisation business strategies and performance objectives, that inter-departmental objectives are integrated, and that cross-OD integration and collaboration are achieved.
\n\tThis includes prioritisation, scoping, allocation, scheduling and tracking all organisation process initiatives.
\n\tTake ownership of and accountability for the top 3 layers of all required business capabilities and business processes, including the design, updating and maintenance of the Level 1 to 3 Value Chains, ensuring that Senior and Junior business process specialists link all process work to the correct organisation value chain capabilities and processes.
\n\tPerform Process Quality assurance of all re-engineered or updated organisation processes and BPM Life cycle outputs, ensuring adherence to all standards and governance requirements (including process quality reviews, process peer reviews, rectification of QA errors and process sign-off), that processes contain no non-value-adding activities, and that all process attributed are properly defined and optimised (e.g Inputs, Outputs, Process Activity Descriptions, Interfaces, Business Rules, RACI, KPIs, enabling Systems and Technologies, Risks, Controls, etc.).
\n\tProvide end-to-end capability and process inputs into the design of adaptive Organisation Operating Models the effectively address changing internal and external conditions, new legislative requirements, new stakeholder requirements and competition.
\n\tUse re-designed and updated process outputs and RACI to inform required changes to organisational structures, competency profiles, job outputs, job profiles, performance scorecard KPAs, skills and competencies in collaboration with HC.
\n\tEstablish standard BPM methodologies, templates, tools, systems and training materials to support the delivery of all BPM outputs across all BPM Life Cycle phases, and to empower senior and junior business process specialists and business users.
\n\tDefine value chain based process frameworks (process outputs and quality requirements) to be used as basis for all Process Adherence Assessments (PAAs), and incorporate all \u201cto be\u201d process change requirements emanating from PAAs into new process initiatives and lean projects.
\n\tCollaborate with ICT to define and compile process-based specifications for digitisation and automation including the requisite master data information and protocols, and alignment of \u201cto be\u201d process configurations with new procured ICT solutions.
\n\tCompile and integrated change management and process implementation plan for batch releases of re-designed \u201cto be\u201d processes (including process awareness, communication of new processes and SOPs and their benefits to all impacted stakeholders, the training package and schedule) to equip all Process Owners and departments with understanding and using their latest updated processes.
\n\tEstablish and maintain business process control audit guidelines.
\n\tDo overall organisation process impact assessments of proposed business, strategy and ICT changes, including impact on external parties (e.g. customers, other ODs, Train Operating Companies, PRASA).
\n\tIdentify the implement methodologies to measure process efficiency and effectiveness, using and implementing techniques liked process mining to assess current process performance, inefficiencies and challenges, and process simulations to optimise process design and to identify required process improvement projects and initiatives.<\/p>\n
Qualifications and Experience<\/p>\n
\tRelevant degree\/ National Higher Diploma in industrial engineering, operations, Logistics, Supply Chain Management, Transport Economics, Research, Computer science or Business management is required.
\n\tExperience in Process Design, Modelling and BPM Life Cycle Implementation (10 + years or more) within a large organization (1000 employees or more)
\n\tExperience in process facilitation, elicitation of requirements and integration of diverse inputs in large groups of diverse stakeholders (>8) (at least 8 years\u2019 experience) Requirements of Trust and Honesty in the handling of Finances as per the National Credit Act Amendment 19 Global Professional BPM Certification will be an added advantage Business Process Optimization Certificate such as TQM, Lean, Six Sigma, SCOR, AGILE will be an added advantage. STANDARD JOB REQUIREMENTS: Driver’s License Code 08 Travel as required and approved<\/p>\n
Competencies<\/p>\n
Strategy & Sustainability.<\/p>\n
\tStrategic Thinking:
\n\tFormulates strategies and business plans to achieve the overall organisations direction o Commercial awareness: Keeps abreast of internal and external factors that can impact the business.
\n\t\u00a0Innovating: Generates new ideas or solutions by thinking “”outside of the box””; reviews current processes or systems and identifies ways to optimise them.<\/p>\n
Inspirational Leadership.<\/p>\n
\tInspiring People: Leads by example. Inspires, motivates and empowers team members to do their best.
\n\tManaging Talent: Provides clear direction and sets performance standards\/requirements for the team.
\n\tLeading Change: Leads and directs change initiatives.
\n\tEmbracing Diversity: Leads and promotes equal opportunity and has an appreciation for diversity in the workplace.<\/p>\n
Business Performance and Delivery<\/p>\n
\tLead Business Performance: Leads the business to be more efficient and effective.
\n\tStrategic Decision Making: Is decisive and takes full accountability for decisions.
\n\tBusiness Acumen: Understands and deal with various business situation using obtained knowledge and a broad spectrum of expertise.
\n\tAnalysing: Thinks in a systemic way but is open to new approaches.<\/p>\n
Relationship Management<\/p>\n
\tCommunicating Effectively: Communicates the business strategy and objectives in a clear and manner.
\n\tCollaborating and Networking: Build wide and effective relationships with people inside and outside of the organisation to deliver on Project Factory initiatives.
\n\tService Orientated: Leads by example; strives for a customer centric culture where everyone acts with the customer in mind
\n\tPersuading and Influencing: Is able to persuade and influence those around him\/her for the benefit of achieving the organisations\/ departments goals and objectives.
\n\tIdentifies and influences key decisions makers using strong persuasive techniques and creates a string personal impression that leads to buy in from others.<\/p>\n
Corporate Governance & Compliance<\/p>\n
\tLeading Governance: Always work in the best interest of the organisation and aligns business practices to the ethical obligations and good corporate governance.
\n\tLeading Safety Practice: Lead safety practices by communicating, enforcing and supporting all safety standards and activities.<\/p>\n
Apply via company website ( http:\/\/www.transnetfreightrail-tfr.net ) or<\/p>\n
transnettalentportal.csod.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/transnettalentportal.csod.com","_company_name":"Transnet","_company_website":"http:\/\/www.transnetfreightrail-tfr.net","_company_tagline":"Transnet freight rail is the largest division of Transnet Limited, a public company with South African government as its sole shareholder. It is a world class heavy haul freight rail company that specialises in the transportation of freight. Transnet freight rail has approximately 38 000 employee... read mores, who are spread throughout the country. Transnet Limited, operating and controlling South Africa\u2019s major transport infrastructure, is also responsible for ensuring that the country\u2019s transport industries operate according to world-class standards. Transnet forms an integral part of the Southern African economy. Transnet Freight Rail's core business lies in freight logistics solutions designed for customers in industry based business segments, mining, heavy and light manufacturing. The company maintains an extensive rail network across South Africa that connects with other rail networks in the sub-Saharan region, with its rail infrastructure representing about 80% of Africa's total. \"The company is proud of its reputation for technological leadership beyond Africa as well as with-in Africa, where it is active in some 17 countries\" The company is proud of its reputation for technological leadership beyond Africa as well as with-in Africa, where it is active in some 17 countries. Transnet freight rail has positioned itself to become a profitable and sustainable freight railway business, assisting in driving the competitiveness of the South African economy. Transnet freight rail is proudly placed to dramatically alter the South African rail industry. This enables us to play a positive and active role in the transformation of our society. We do so against the backdrop of sound business principles, a regulatory framework and the challenges of meeting the expectations of our customers. 15 Girton Road. Parktown Johannesburg , Gauteng 2193 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-10530","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/10530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=10530"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=10530"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=10530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}