Key Responsibilities<\/p>\n
Conversational AI & Automation Development<\/p>\n
\tDesign and maintain scalable chatbots and AI workflow agents
\n\tLeverage NLP to drive natural, effective conversations
\n\tBuild and iterate on AI solutions that automate internal processes<\/p>\n
Integration & Operational Efficiency<\/p>\n
\tSeamlessly connect AI tools with CRM platforms (e.g., HubSpot, Salesforce), messaging systems (e.g., WhatsApp via Infobip\/Clickatell), and backend workflows
\n\tEnable automation across self-service portals, Microsoft Copilot, and internal ops systems<\/p>\n
Innovation & Technical Support<\/p>\n
\tDrive technical exploration of new AI applications
\n\tProvide AI integration support to teams across the business
\n\tResolve system issues quickly and effectively<\/p>\n
Collaboration & Stakeholder Engagement<\/p>\n
\tWork closely with business units to define AI requirements
\n\tTranslate technical insights for non-technical audiences
\n\tFacilitate adoption through workshops and training<\/p>\n
Governance & Compliance<\/p>\n
\tEnsure AI solutions comply with POPIA, GDPR, and internal standards
\n\tConduct regular audits to maintain fairness, transparency, and performance<\/p>\n
Training & Documentation<\/p>\n
\tProduce clear technical and user-facing documentation
\n\tLead internal sessions to enhance AI literacy and adoption<\/p>\n
Ideal Candidate Profile<\/p>\n
Requirements<\/p>\n
\tHands-on experience with production-level conversational AI and automation tools
\n\tExpert in NLP, Python, and frameworks like GPT APIs, Rasa, Microsoft Bot Framework, Dialogflow
\n\tProven ability to integrate AI with messaging platforms, CRMs, and internal tools
\n\tExperience deploying to cloud platforms (Azure, AWS, GCP)
\n\tFamiliar with APIs, MLOps, agile development, and backend integration<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Badger Holdings (Pty) Ltd","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Badger Holdings is a specialised insurance and related services company. Founded in 1995, we currently employ over 700 staff members across South Africa and Australia and insure over 180 000 clients with premiums in excess of US$100 million. Through a unique blend of skills and expertise, Badg... read moreer Holdings has grown into a formidable force in the insurance landscape. We have been helping insurance and related companies to maximise their potential for almost two decades. Our success lies in establishing innovative insurance entities and partnering with great people who have excellent track records. We give them the means to grow sustainably into the future by providing expert assistance and advice on legal matters, training needs, marketing requirements and new product development. We believe that it is through partnership that companies will reach their full potential and achieve successful growth. That is why Badger Holdings embraces and encourages opportunities to establish firm, committed and longstanding business relationships. Our chairman often tells the story that inspired his vision for the group \u2013 about his friend who was about to crash in a glider plane. He prayed to be saved and felt a gentle wind lift the wings of the plane and gently help to land him. We see relationships and gentle landings in times of need as our offering.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-10569","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/10569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=10569"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=10569"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=10569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}