KEY PURPOSE<\/p>\n
\tThe vacancy is for an LMS Administrator responsible for administering the LMS system and providing support to the Discovery Institute of Training. The role involves managing projects, coordinating application upgrades, and improving LMS processes. The candidate will serve as a subject matter expert, providing technical support and resolving functionality issues.<\/p>\n
KEY OUTPUTS<\/p>\n
\tAll work must be done accurately, comprehensively and to an acceptable quality.
\n\tManagement: Oversee and manage LMS projects, coordinating with technical staff and vendors to ensure timely upgrades and improvements.
\n\tTechnical Know-How: Provide expert-level administration and support for the LMS, resolving functionality issues and maintaining vendor relationships.
\n\tReporting and Analytics: Generate, analyse, and present LMS data, ensuring data quality and developing more efficient processes.
\n\tStakeholder Support: Offer advanced support and conflict resolution for LMS users and employees.
\n\tStrategic Planning: Develop and implement long-term strategies for LMS growth and integration with other systems.
\n\tTraining and Development: Design and maintain user how to guides and processes to for LMS users to maximize system utilization.
\n\tSecurity Management: Ensure the LMS complies with data protection regulations and manage security protocols.
\n\tTeam support: Guide junior LMS administrators, ensure consistent LMS processes and standards, facilitate knowledge-sharing, and assist in onboarding and training new team members.
\n\tAI implementation and adoption: Explore AI features to automate tasks and enhance learner engagement.
\n\tEngage with the Discovery GenAI Academy and stakeholders to implement tools like Copilot for process efficiency, reporting, and support.
\n\tMonitor AI trends in learning tech and suggest improvements for the LMS roadmap.<\/p>\n
Experience<\/p>\n
\t2 – 3 years working experience on LMS systems
\n\tIntermediate Microsoft Excel Skills<\/p>\n
Education<\/p>\n
\tA tertairy education preferably a Degree or Diploma.
\n\tFormal Project Management Diploma \/ Training course – added advantage
\n\tEducation, Training and Development Certificate or Advanced Certificate – added advantage<\/p>\n
Technical Skills or Knowledge<\/p>\n
\tFamiliarity with using AI-powered tools to streamline administrative tasks, track training metrics, and enhance reporting accuracy.
\n\tExposure to automation platforms (e.g., Power Automate) to reduce manual workload.
\n\tAdded advantage : Knowledge of data analytics tools to extract insights from LMS data and performance.<\/p>\n
COMPETENCIES<\/p>\n
\tConflict management skills
\n\tAccountability
\n\tTolerance for stress
\n\tSense of urgency
\n\tAssertive and driven
\n\tProblem solving ability
\n\tGood interpersonal skills
\n\tAccuracy and attention to detail
\n\tApplying expertise and technology
\n\tAble to work independently and with a team
\n\tInternally motivated
\n\tProfessionalism regarding time, costs, and deadlines
\n\tGood knowledge of current trends, technologies, and a strong ability to apply that expertise in your work
\n\tIntrinsic drive to want to learn more and grow within your field<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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