KEY RESPONSIBILITIES<\/p>\n
In order to perform this role successfully, the incumbent must be able to perform these responsibilities satisfactorily:\u00a0<\/p>\n
\tProvides purpose fit solutions through an in-depth understanding of specific client needs relating to the services Metrofile provides.
\n\tEngages with clients on a regular basis to maintain sound relationships.
\n\tActs as primary contact between clients and Metrofile for purposes of:
\n\tnegotiating prices within the parameters of the Authority Framework
\n\tproviding customised solutions
\n\tproblem\/issue resolution
\n\tStays abreast of and informs the Sales Manager\/ Sector Head of changing market and competitor trends.
\n\tMaintains a current and updated database on all clients in own portfolio.
\n\tKeeps informed of legislative requirements pertaining to document & records management.
\n\tEnsures effective classification of client information to ensure fast and accurate retrieval.
\n\tEnsures effective management of documentation and records as defined within the customer\u2019s document retention strategy by informing customers of past due dates.
\n\tCompiles and reports on boxes past due on a quarterly basis.
\n\tDevelop Account Plans as agreed with Sales Manager\/ Sector Head for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
\n\tReports sales and service statistics to the Sales & Service Manager\/ Sector Head on a weekly basis.
\n\tEnsures that the service offering provided satisfies customers\u2019 needs and identifies leads across their allocated Sector Heads within their Portfolios.
\n\tResolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
\n\tEnsure that your portfolio is sufficiently serviced to ensure customer satisfaction.
\n\tEnsure that clients\u2019 portfolios data integrity is accurately maintained.
\n\tAssists with preparing and presenting business proposals to both existing and new potential customers
\n\tMaintains close relationships with the Sector Head in order to capitalise on opportunities identified.
\n\tEnsures effective management of documentation and records as defined within the customer\u2019s document retention strategy by informing customers of past due dates.
\n\tDeals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.\u00a0<\/p>\n
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:\u00a0<\/p>\n
The requirements listed below are representative of the knowledge, skill, and\/or ability required.\u00a0<\/p>\n
\t3 year Degree\/Diploma\/Higher Diploma in Sales\/Marketing\/Retail Management
\n\tAt least 3 years\u2019 experience in a sales\/business development role preferably in\u00a0Information Services\/ Warehousing\/ Logistics or similar environment
\n\tPostgraduate qualification is business administration will be highly advantageous
\n\tAccount management experience in document management and archival related or similar industry sales will be preferable
\n\tMust have business to business (B2B) experience
\n\tMust have excellent track record in delivering high level sales presentations
\n\tMust have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets
\n\tMust have excellent communication and interpersonal skills.
\n\tMust have a flair and drive for sales
\n\tMust hardworking and solutions driven
\n\tMust be a team player
\n\tMust have business acumen and be able to communicate with senior to top management levels
\n\tMust be prepared to travel between sites\/clients
\n\tMust be highly computer literate
\n\tDemonstrate excellent organisational skills
\n\tMust have experience in tender document preparation
\n\tMust have own vehicle and valid driver\u2019s licence<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Metrofile","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Metrofile is the market leader in both physical and digital information and records management in Africa. Services include records storage and management, image processing, backup storage and management, records management software and records management consultancy, business continuity and IT cont... read moreinuity, file plan development, confidential records destruction and paper recycling.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-10775","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/10775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=10775"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=10775"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=10775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}