Description<\/p>\n
\tThe preferred candidate will assume accountability for overseeing both the general management and operational activities of the homechoice Showrooms within the KZN Region.<\/p>\n
What you will love doing in this role<\/p>\n
Performance Management<\/p>\n
\tAchieve and exceed sales and profitability targets for all stores in the area.
\n\tLeverage data-driven insights to improve store performance, including conversion rates, New Accounts, and Average basket size.
\n\tDevelop and implement targeted action plans that address any identified areas of improvement.
\n\tEnsure stores maintain high standards of customer service and brand experience.<\/p>\n
Product<\/p>\n
\tVisual Display Management: Ensure that all stores maintain world-class visual displays that align with brand standards.
\n\tPersonal Stylists Culture: Foster a culture where staff act as personal stylists, assisting customers in creating a home they love through expert product recommendations and styling advice.
\n\tGuideline Implementation: Oversee the consistent implementation of visual merchandising guidelines across all stores, ensuring every location reflects the brand\u2019s aesthetic and quality.
\n\tPerformance Metrics: Drive performance improvements through effective visual merchandising strategies that enhance gross profit (GP) and average item value.
\n\tInnovation: Regularly assess and update display techniques to stay ahead of market trends and competitor offerings.<\/p>\n
Expand into new markets<\/p>\n
\tAssist in identifying potential new store locations and market opportunities.
\n\tExecute activations within neighboring towns to drive new foot traffic.
\n\tSupport new store openings, refurbishments, and store relocations.
\n\tCollaborate with marketing to execute promotional campaigns.<\/p>\n
Optimize risk and drive efficiencies<\/p>\n
\tMitigate risk associated with cash, stock, OHASA and regulatory requirements in all stores in the area
\n\tImprove the Goods Returned rate to achieve targets for all stores in the area
\n\tEnsure all stores adhere with company policies, procedures, and operational standards.
\n\tConduct regular store visits to assess merchandising, stock levels and obsolescence, and adherence to visual guidelines.
\n\tAddress operational issues and escalate where necessary.
\n\tImprove fraud detection skills in-store through collaboration with Fraud and Training.<\/p>\n
People Management & Leadership<\/p>\n
\tLead, coach, and develop Store Managers and their teams.
\n\tDrive employee engagement and maintain a positive working environment.
\n\tManage performance, conduct appraisals, and implement corrective actions where needed.
\n\tEnsure effective succession planning and staff development programs for key positions in the area.<\/p>\n
Manage performance in alignment with HR practices, and competently address cases of misconduct at a store level and\/or disciplinary hearing stage.
\nLiving the values<\/p>\n
\tLive and behave in alignment to the company values and promises.
\n\tDrive value-driven behavior in all stores in the area
\n\tBe receptive to feedback and have the courage to share ideas, feedback and suggestions in the right tone and the right forum<\/p>\n
Requirements
\nWhat you\u2019ll need to do this role<\/p>\n
\tDiploma or Degree required in Retail management, business management, or similar
\n\tMinimum of 5 years\u2019 experience in retail sales
\n\tMinimum of 5 years\u2019 experience in a management position
\n\tA valid South African driver\u2019s license<\/p>\n
What we love about you<\/p>\n
\tEthical and professional self-starter with high energy levels.
\n\tExcellent planning and organizational skills with a customer centric attitude.
\n\tNatural leader with the ability to mentor and inspire.
\n\tDeadline and target driven with great attention to detail.
\n\tExcellent communication and motivational skills with the ability to communicate at all levels.
\n\tAbility to work well under pressure and manage stress effectively.
\n\tAdaptable, flexible with loads of initiative.<\/p>\n
Behaviors we love<\/p>\n
\tWow my customer
\n\tWalk in my customers\u2019 shoes
\n\tDeliver on my promises
\n\tDeliver insight-led solutions my customers need<\/p>\n
Treat the business as\u202fmy own<\/p>\n
\tTake accountability
\n\tBe curious, creative & explore opportunities
\n\tDo it right & at the right time<\/p>\n
Play as a team<\/p>\n
\tBe helpful
\n\tBe inclusive
\n\tFind the fun<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.homechoice.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"HomeChoice Holdings Limited","_company_website":"http:\/\/www.homechoice.co.za\/","_company_tagline":"HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid... read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c\/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-10789","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/10789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=10789"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=10789"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=10789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}