Job Description<\/p>\n
\tProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.<\/p>\n
Hello Future Branch Advisor<\/p>\n
\tWelcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions. \u00a0
\n\tAs part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now\u2019s the time to imagine your potential in a team where you can become the best version of yourself.<\/p>\n
Are you someone who can:<\/p>\n
\tBuild and maintain strong relationships with clients.
\n\tProvide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
\n\tEducate customers to the correct Banking platform aligned with their needs.
\n\tConnect with our customers by living up to our brand promise of \u201chow can we help you?\u201d at all times.
\n\tAnalyze customer data and recommend tailored solutions.
\n\tAchieve sales results by providing contextual and integrated financial solutions to customers.
\n\tConduct yourself in an ethical manner.
\n\tTakes accountability for own performance, personal and career development.
\n\tShow empathy with customers.
\n\tStay updated on industry trends and product knowledge.<\/p>\n
You will be an ideal candidate if you possess the following:<\/p>\n
\tNQF4 \u00a0qualification or higher
\n\t1-2 years\u2019 experience in Client Services Support and delivery<\/p>\n
You will have access to:\u00a0<\/p>\n
\tOpportunities to build relationships as part of a dynamic team.
\n\tA challenging working environment
\n\tPersonal and professional growth
\n\tOpportunities to have an impact in a local market as a brand ambassador.<\/p>\n
You can be a match if you are:\u00a0<\/p>\n
\tCustomer Centric.
\n\tEnjoy solving problems.
\n\tPersuasive selling skills
\n\tAble to understand rules in a regulated environment.
\n\tAgile and Flexible
\n\tStrong communication and interpersonal skills
\n\tHave a results-driven attitude with a passion for exceeding targets.
\n\tHave excellent Organisational skills and attention to detail.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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