Responsibilities:<\/p>\n
\tAnticipate, design and implement relevant, accurate, comprehensive, dynamic and interactive training materials, including presentations, manuals, and multimedia content in your training programs for various roles within our franchised restaurants, including franchisees, operators, management and front-of-house and back-of-house staff; across all our training channels.
\n\tCareful, insightful and development of training evaluations (tests \/ assessments \/ assignments) to measure the effectiveness of programs, demonstrate the developmental change in the individual and the environment they are from and make necessary improvements.
\n\tDeliver vibrant, exciting and personalised training facilitation sessions with the objective focussed on real, measurable development and value attribution to all attendees and the environments they return to.\u00a0
\n\tAbility to easily context switch between brands, using appropriate jargon and with the necessary understanding of the differing environments (this detail will be provided to the successful applicant).
\n\tActive role in monitoring, measuring and promoting the development of the people within the restaurants against our development programs
\n\tStay updated on industry trends, best practices, and new technologies to continuously enhance training programs and methods.
\n\tCollaborate with brand and marketing leads to identify training gaps and tailor programs to meet specific needs.
\n\tFoster a positive learning environment that promotes continuous improvement and employee engagement.
\n\tAble to prepare and manage budget responsibilities and manage company assets with due care and diligence.
\n\tDedicated to the planning process to ensure stakeholders needs are met, team alignment and collaboration
\n\tExperience in developing own training sales pipeline through deep understanding of needs of stakeholders, anticipating and adapting to their needs as required, always delivering demonstrable value.
\n\tTravel to assigned regions and hubs within South Africa.
\n\tManagement Reporting, used to and comfortable with generating relevant and insightful management reports with analysis and insights.\u00a0 Able to use data to propose change and new ways of improving training and facilitation.<\/p>\n
Experience \/ Qualifications:<\/p>\n
\tBachelor\u2019s degree in hospitality management, Education, relevant certifications in training or hospitality management or a related field would be advantageous
\n\tProven experience in designing and delivering training programs, preferably in the hospitality industry.
\n\tYou will require a strong knowledge of hospitality operations, customer service, and industry best practices.
\n\tYou will require excellent communication and interpersonal skills with the ability to engage and motivate diverse groups of individuals.
\n\tYou are required to be tech-savvy, with proficiency in using multimedia tools; open to adapting and engaging with new technology to improve efficiency and digitisation of processes.\u00a0\u00a0Experience with using \/ administering e-learning platforms is desirable.
\n\tEnthusiastic, energetic, and passionate about developing others in a fast-paced and dynamic environment.
\n\tAbility to adapt training methodologies to different learning styles, attendee needs and preferences.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
.mcidirecthire.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/.mcidirecthire.com","_company_name":"Spur Corporation","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town, and listed in the travel and leisure sector of the JSE Ltd. Our Brands Spur Corporation\u2019s eight brands include Spur Steak Ranches, Spur Grill & Go, Panarottis Pizza Pasta, John Dory\u2019s Fish Grill Sush... read morei, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. The group\u2019s brands each have their own distinctive atmosphere and brand positioning, and offer quality and value-for-money meals, while providing customers with an inviting eating experience that is distinctly family-orientated. Spur Group has franchisees trading through over 600 outlets across South Africa, the rest of Africa, Mauritius, Australasia and the Middle East. The Group also directly owns and runs 5 restaurants in South Africa (\u201cretail\u201d restaurants). Spur Corporation also operates a sauce manufacturing facility and manages central procurement for South African franchise outlets.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-10942","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/10942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=10942"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=10942"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=10942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}