About the job<\/p>\n
\tPlans, organize, directs, control and coordinate the pre-legal, legal and bad debt collection activities within the organization by analyzing the book constantly, identify trends or changes with a view to pre-empting problems and developing innovative counter actions which will prevent loss to the business.<\/p>\n
Responsibilities<\/p>\n
\tInitiate, develop and implement appropriate collection and recovery strategies with long term effectiveness.
\n\tEnsure that attorneys adhere to all conditions as per negotiated Service Level Agreements.
\n\tOversee and control the panel of Attorneys \/ call centre\u2019s under his\/her control ensuring that collection targets are met on a monthly basis.
\n\tSupervise normal credit control functions under his\/her control including allocations, debit- and credit balances etc.
\n\tMeet with problematic debtors.
\n\tTraining of staff.
\n\tAuthorization of financial documents, journals, debit and\/or credit notes within mandate.
\n\tEnsure that all policies and procedures of the department\/company are adhered to.
\n\tManage the relevant department\u2019s collection targets on a daily\/weekly\/monthly basis.
\n\tManage the department\u2019s target with regards to normalized accounts and ensure that all normalized accounts are identified, activated and transferred back to credit control.
\n\tOversee and control the top 40 legal accounts under his\/her control (Including those of Supervisors) ensuring that relevant risks are identified and reported to Senior Manager: Legal Credit.
\n\tPrepare monthly handover files (New instructions) to attorneys\/ pre-legal and bad debt call centre\u2019s in accordance with prescribed format provided.
\n\tPrepare monthly debit order resubmission files in accordance with prescribed format provided.
\n\tPrepare bulk update requests as and when necessary in accordance with company policy.
\n\tCalculate\/prepare and submit monthly incentives for department in accordance with company policy.
\n\tManage, control and oversee the monthly legal handovers received from credit control. Ensure that systems are updated with the relevant process statuses.
\n\tProvide supervisors with the necessary support with regards to difficult debtors.
\n\tOversee and control the accounts under his\/her control ensuring that legal credit controllers work on all accounts at least every 14 days.
\n\tCheck and authorize (within mandate) the relevant financial documents received from legal credit controllers on a daily basis.
\n\tCheck all invoices for correctness and ensure that supervisor\/s provide all relevant invoices for payment received from attorneys, pre-legal and bad debt call centre\u2019s on a weekly basis and authorize for payment..
\n\tManage, control and ensure that all payments received from attorneys, pre-legal and bad debt call centre\u2019s are captured from suspense account onto the debtor\u2019s accounts within 24 hours of receipt there off.<\/p>\n
Age Analysis: Ensure that:<\/p>\n
\tThere are no unallocated credit balances older than 30 days as at month end. (Invoices wrt damages to be raised on a daily basis),
\n\tThere are no debit balances older than 30 days on all relevant sub segments (Bad Debt).
\n\tThere is no active billing on legal\/Bad debt accounts.
\n\tAny ad hoc requests as per General Manager: Legal Credit.<\/p>\n
Qualifications and Experience\u00a0<\/p>\n
\tBachelor’s Degree in Law
\n\t4+ years in high volume legal credit collections\u00a0
\n\tManaging a team
\n\tAdvance excel<\/p>\n
Apply via company website ( ) or<\/p>\n
www.linkedin.com<\/p>\n
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