CATEGORY\/FUNCTION INTRODUCTION<\/p>\n
\tCustomer Development (CD) is what we call our Sales organization at Unilever. Customer Development is responsible for translating the strategy into execution with customers and in-store to achieve our business goals. We work closely with our customers to pioneer new products, build categories, and best deploy best-in-class retail and shopper capabilities.<\/p>\n
JOB PURPOSE<\/p>\n
\tFind your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. \u00a0The Customer Business Development Director is responsible for development and execution of the customers and channels strategy and customer business plan, to achieve short and long-term business results. He\/she owns contacts with the customer and is the custodian of Customer and Channel understanding within the Go-to-Market unit. He\/she is responsible for development of CD excellence and market competitiveness within his team of account management.<\/p>\n
WHAT WILL YOUR MAIN RESPONSIBILITIES BE<\/p>\n
\tTo develop and manage the long and short-term plan for the relevant account(s)\/channels in line with the agreed targets set in the strategic plan.
\n\tTo develop and deliver the Annual Plan, both in terms of topline growth and gross margin.\u00a0
\n\tTo manage the strategic interface between Unilever and the relevant Customer and set the strategic priorities for the Customer Business Plan. This involves developing excellent relationships with contacts in Supply Chain, Marketing and Finance.
\n\tAchieve substantial business results on the Customer P&L
\n\tTo work closely with the Category Strategy and Planning Teams to deliver category growth opportunities and champion the Category strategies within the account.
\n\tTo provide strong leadership of the account team. In particular, to provide ongoing coaching and development to ensure that the team members have the opportunity to realise their full potential.
\n\tTo establish and continuously develop the customer team framework for delivery of the long- and short-term plan.\u00a0
\n\tTo work closely with relevant stakeholders to develop and execute the overall Customer Development strategy and to contribute to the overall company strategy.
\n\tResponsible for delivering the total annual sales plan.
\n\tResponsible for the development of Customer Development capabilities for the future.
\n\tAs a member of the Leadership Team, jointly responsible for operations, communication and the leadership of organisational and behavioural change
\n\tTo lead the development of the account managers in his team
\n\tTo build CD excellence and market competitiveness within his team
\n\tTo lead for the equity, diversity and inclusion ambition of the Customer Development function
\n\tProvide strong people leadership and coaching to his account management team.
\n\tTo work closely with the Unilever Field Sales execution team, and CBD team to drive. key metrics in-store to drive growth<\/p>\n
Experiences & Qualifications<\/p>\n
\t12+ years of Sales experience, preferably cross-functional
\n\tStrong customer facing experience and proven track record is a must \u00a0
\n\tStrong Category management experience
\n\tProven people management capabilities<\/p>\n
Desirable:<\/p>\n
\tCross functional experience in Customer Marketing, Trade Category Management, Shopper Marketing and Field Sales operations.<\/p>\n
Skills<\/p>\n
\tDeveloping the Customer \/ Channel Business Plan
\n\tCustomer Management and Selling Essentials
\n\tOptimising Promotion Sell-out
\n\tImplementing the Customer \/ Channel Business Plan
\n\tLeveraging Strategic Customers
\n\tDeveloping Customer Relationships
\n\tBusiness Planning (S&OP)
\n\tDeveloping the Customer Service Strategy & Segmentation
\n\tPoP Execution and Monitoring
\n\tBusiness Strategy and Formulation
\n\tBusiness Planning and Implementation<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.unilever.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Unilever","_company_website":"https:\/\/www.unilever.co.za","_company_tagline":"On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people\u2019s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to in... read moredulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann\u2019s and Omo, alongside trusted local names such as Blue Band, Pureit and Suave. For us, sustainability is integral to how we do business. With 7 billion people on our planet, the earth\u2019s resources can be strained. This means sustainable growth is the only acceptable model of growth for our business. The Unilever Sustainable Living Plan sets out to decouple our growth from our environmental impact, while at the same time increasing our positive social impact. Our Plan has three big goals that by 2020 will enable us to: - Help more than a billion people to improve their health and well-being. - Halve the environmental footprint of our products. - Source 100% of our agricultural raw materials sustainably and enhance the livelihoods of people across our value chain. We believe that as a business we have a responsibility to our consumers and to the communities in which we have a presence. Around the world we invest in local economies and develop people\u2019s skills inside and outside of Unilever. And through our business and brands, we run a range of programmes to promote hygiene, nutrition, empowerment and environmental awareness. 15 Nollsworth crescent Durban North 4019, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-11605","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/11605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=11605"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=11605"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=11605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}