Description:<\/p>\n
\tTo operate and maintain the Forklift in a safe and cost effective manner. Ensure comprehensive Customer service in the Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.<\/p>\n
Requirements:<\/p>\n
\tGrade 12 or minimum of 1 (one) year work related experience
\n\tAbility to communicate in English and the dominant language spoken in the geographical area where the position is available
\n\tAbility to perform basic calculations accurately
\n\tMust be willing to work shifts, weekends and Public Holidays
\n\tMust be able to work under pressure
\n\tMust be physically fit to operate a forklift
\n\tMust have a valid forklift license<\/p>\n
Key Performance Area:\ufeff
\nCustomer Service<\/p>\n
\tAcknowledge all Customers and determine their needs
\n\tAdvise Customers correctly on product
\n\tAssist Customer with any product queries
\n\tAssist with Customer complaints timely
\n\tAdd on sales, e.g. paint v\/s paint brushes, thinners, etc.
\n\tEnsure efficient Customer service by ensuring that Customer\u2019s purchases are loaded without any delay\u2019s
\n\tEnsure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle
\n\tAdvise Customers on the additional services provided:
\n\tDelivery service \/ bulk deposits
\n\tGlass cutting
\n\tPlan reading
\n\tCredit programmes
\n\tSpecial orders
\n\tTrusses
\n\tDistant ordering
\n\tVIC Customer Programme
\n\tMust be certified in Product Knowledge
\n\tMust be available in aisle of responsibility<\/p>\n
Merchandising Standards<\/p>\n
\tBulk stock area to be merchandised safely and according to Store layout plan
\n\tMust ensure your area of responsibility is fully merchandised according to Store layout and planograms.
\n\tMerchandise stock according to approved layouts and planograms<\/p>\n
Housekeeping<\/p>\n
\tEnsure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
\n\tCorrect shelf price labelling within area of responsibility.
\n\tEnsure Checklist completed as required when on duty with Canteen and Toilet \/ Showers schedule<\/p>\n
Ready for Business<\/p>\n
\tAdhere to Ready for Business and Beyond my Control as per the CB Way<\/p>\n
Loss Prevention and Security<\/p>\n
\tIdentify any gaps in the displays, investigate causes and report any concerns to management
\n\tBe aware of suspicious behaviours or people and report any suspicions to management
\n\tNo product to be loaded for a Customer without proof of purchase or required documentation<\/p>\n
Safety (OHSA) Requirements<\/p>\n
\tEnsure not to overload the Forklift
\n\tEnsure not to overload racking and shelving (Do not stack roof tiles \/ bricks and cement more than two pallets high.)
\n\tEnsure to wear the Safety Helmet and Kidney Belt at all times when operating the Forklift
\n\tDo not use forklift to lift personnel.
\n\tEnsure that the Entrance and Exit are free of obstacles and that Customers can enter and leave Cashbuild\u2019s Stores without risk of injury
\n\tEnsure to report any faults on the Forklift immediately
\n\tEnsure to report in time when the Forklift is due for a service
\n\tEnsure to wear protective clothing when necessary
\n\tDo not operate the Forklift if there are any mechanical faults
\n\tEnsure that the Forklift is inspected daily, checklist completed and any faults report.<\/p>\n
Values:
\nIntegrity<\/p>\n
\tComplying with generally accepted standards in activities related to the position.
\n\tKeeps promises.
\n\tCreates realistic expectations.
\n\tIs sincere.
\n\tHandles sensitive information carefully.
\n\tShows awareness of values, indicates when boundaries are crossed.<\/p>\n
Accuracy<\/p>\n
\tEffectively handling detailed information and being consistently attentive to details.
\n\tWorks in an orderly fashion.
\n\tEnsures that matters are handled in an orderly and accurate manner from start to finish.
\n\tPrevents mistakes.
\n\tInvests energy in checking his\/her work for mistakes.<\/p>\n
Client focus<\/p>\n
\tIdentifying and actively responding to clients’ wishes and needs.
\n\tDeals with clients in a friendly manner.
\n\tShows involvement in the client’s problem.
\n\tMakes clients feel welcome.
\n\tApproaches the client’s question with a can-do mentality<\/p>\n
Personal development<\/p>\n
\tBeing aware of one’s own strengths and weaknesses: consciously working on personal development.
\n\tIs focused on self-broadening and\/or gaining more in-depth knowledge.
\n\tFollows relevant training programmes and\/or looks for opportunities to gain experience.
\n\tSeeks and uses opportunities for personal development.
\n\tAsks for feedback in order to learn
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Cashbuild","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Cashbuild is the largest retailer of building materials and associated products, selling directly to cash-paying customers through its 255 (and growing) stores in South Africa, Namibia, Lesotho, Botswana, Swaziland, Malawi and Zambia. Cashbuild which employs 4 738 people, comprises Cashbuild Limited... read more and the operating subsidiaries registered in the abovementioned countries. Cashbuild is the first choice retailer in its chosen field in all the regions in which it operates. It achieves this by carrying a focused in-depth quality product range at the most competitive prices, to meet the needs of the local market for homebuilders, home improvers, contractors, farmers, traders and any persons wanting to purchase our quality building materials for cash. Cashbuild shares have been listed on the JSE Securities Exchange since 1986.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[19],"job-types":[12],"class_list":{"0":"post-11829","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-limpopo","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/11829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=11829"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=11829"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=11829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}