Job Description<\/p>\n
\tThe RaIS Managed Service Consultant will help Visa clients manage the risk of accepting payments online. This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa\u2019s clients to implement these strategies using a combination of Visa and industry tools.<\/p>\n
Essential Functions and Responsibilities<\/p>\n
Consulting Expertise<\/p>\n
\tDrives client acceptance by leveraging relationships and strategies that align with RaIS Managed Services goals, automation, and retention objectives
\n\tRegularly discusses and pursues client goals, demonstrating an understanding in clients\u2019 evolving business strategies
\n\tContinually builds rapport with clients and the Visa account teams to promote retention and stay ahead of competitive risk
\n\tAnticipates fluctuations and proactively identifies anomalies with business relationships
\n\tIs an early adopter of complementary Visa products and offerings and is proactive in learning how to leverage updates and enhancements for Visa and client success
\n\tAdvocates productively on behalf of the client about product feedback and enhancement requests<\/p>\n
Analysis<\/p>\n
\tUses Business Intelligence tools to continually highlight client return on investment, aligning acceptance and fraud KPIs with RaIS Managed Services objectives
\n\tEfficiently adheres to clients’ contractual reporting requirements
\n\tContributes to the continual enhancement of analytical tools
\n\tWorks with BI team to enhance current and future reporting capabilities<\/p>\n
Solutions Delivery<\/p>\n
\tOptimizes client acceptance through increased automation, the use of machine-learning models, efficient use of manual review, and reduced reliance on rules
\n\tMaintains working knowledge of Visa and partner integrations, order and technical flow, and support resources
\n\tParticipates in projects and events that advance RaIS Managed Services and Visa success
\n\tIdentifies and influences clients and internal business partners to explore RaIS Managed Services and complementary Visa product offerings
\n\tRemains proficient in Visa and partner integrations, order and technical flow, and support resources
\n\tUnderstands how client strategies and risk configurations potentially impact Visa revenue
\n\tEvangelizes the value of RaIS and Managed Services by participating in pre-sale and proof of concept engagements
\n\tEmbodies industry best practices
\n\tManages projects or processes and provides guidance to colleagues<\/p>\n
Communication and Presentation Skills<\/p>\n
\tCommunicates independently, professionally, succinctly, and with relevance based on audience and topic
\n\tCollaborates consistently with internal partners on the status of portfolio
\n\tShares efficiencies and best practices with colleagues
\n\tProvides appropriate detail and can confidently communicate at the executive level
\n\tInfluences others within RaIS Managed Services regarding practices, procedures, and policies<\/p>\n
Industry Knowledge<\/p>\n
\tBuilds industry knowledge through internal and external resources
\n\tProactively discusses industry trends and innovations and educates clients on the basics of how payment ecosystems work
\n\tUnderstands regional risk regulations
\n\tRemains current on global competitive landscape
\n\tConfidently consults clients on how payment ecosystems work
\n\tUses knowledge of competitive landscape to shape solutions delivery
\n\tReporting Relationships and Interactions
\n\tThis role reports to the CEMEA RaIS Managed Service Director\/Sr. Manager
\n\tThis individual will be expected to interact effectively with direct line management and others at a similar level.<\/p>\n
Financial and Organizational Scope<\/p>\n
\tThis role is an individual contributor executing Visa\u2019s business strategy in region (CEMEA), ensuring that Visa clients (merchants, partners, issuers, and acquirers) can transact confidently using Visa products, working within a global Managed Services team, all working as individual contributors supporting clients in their respective regions.
\n\tNo responsibility for a budget or cost center.<\/p>\n
\u00a0
\nThis is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.<\/p>\n
Qualifications
\nBasic Qualifications<\/p>\n
\t5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD<\/p>\n
Preferred Qualifications<\/p>\n
\t6 or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD<\/p>\n
Relevant work experience:<\/p>\n
\tPractical experience in rule optimization within a risk management role with an Issuer, Merchant, or Acquirer is essential.
\n\tCollaborating on and with enterprise-wide products, projects, and programs
\n\tDeriving insights and action items through analysis
\n\tProviding Solutions Delivery\/professional services
\n\tProficiency in Microsoft 365 (Office)
\n\tExceptional presentation, consultative, and communication skills<\/p>\n
Apply via company website ( http:\/\/www.visa.co.za\/za ) or<\/p>\n
jobs.smartrecruiters.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.smartrecruiters.com","_company_name":"Visa","_company_website":"http:\/\/www.visa.co.za\/za","_company_tagline":"Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people\u2019s lives and creates economic development opportunities. In today\u2019s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa - worldwide acceptance, reliability, ... read moreversatility and leadership. Sponsoring the Olympic Games makes good business sense for Visa and our clients. Impacting Lives Sponsorships, like Visa\u2019s commitment and support to the Olympic Movement, National Olympic Committees and national teams, have helped ensure the continued success of the Olympic Games. Visa has provided direct economic support to stage the Games themselves and provided untold direct support to thousands of Olympic athletes through support of National Olympic Committees. Additionally, Visa supports Olympic teams and individual athletes through its global Team Visa program, providing financial support, life-skills training and valuable marketing exposure in pursuit of their Olympic Dreams. Building Business, Uniting the World Financial institutions and merchants benefit greatly from Visa\u2019s Olympic Games marketing platform, which they use to connect with cardholders on a level that goes beyond commerce. During the Beijing 2008 Olympic Games, 573 financial institutions and 491 merchant partners around the world participated directly in Visa Olympic Games promotional programs. Visa was the first sponsor to mount destination marketing programs linked to an Olympic Games host city. For the Vancouver 2010 Olympic Winter Games, Visa partnered with Tourism Vancouver and Tourism Whistler to promote both domestic and international travel to these beautiful destinations. Payments at the Games At every Olympic Games, Visa is responsible for creating and managing the entire payment system infrastructure across all Olympic venues, including hundreds of point-of-sale acceptance devices and a dedicated ATM network at competition and non-competition venues, including the Main Press Centre, the International Broadcast Centre and the Olympic and Paralympic Village. As a service to its cardholders at the Olympic Games, Visa provides multilingual emergency services and general assistance for cardholders.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-12327","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12327"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12327"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}