Client Service \/ Business Management<\/p>\n
\tDay-to-day project management of all projects allocated to you on one or more accounts, from conceptualization through to production.
\n\tManage budget and be accountable for profit on all projects.
\n\tStrengthen the relationship and profile of Account Management with all departments in the Agency.
\n\tSupport Account Directors and guide Junior Account Executives.
\n\tAssist with New Business activities as and when required.
\n\tControl creative output, schedules, cost estimates and financial control of production processes.
\n\tImprove cost effectiveness and profitability.
\n\tTake responsibility for managing internal and client status meetings.
\n\tEnsure appropriate sign-off on all required project documentation .
\n\tEnsure understanding of the effect of a job on the client’s bottom line (ROI).
\n\tEnsure that relevant case studies are acquired and kept for both team, new business presentations and web-site information.
\n\tEnsure delivery of exceptional creative solutions. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0
\n\tAssist in all relevant support activities – Boardroom bookings; relevant catering; equipment requirements; agenda; status reports; filing; scheduling of meetings.
\n\tLeading and driving integration between various agencies working on the Client’s account.<\/p>\n
Client Relationship Development<\/p>\n
\tHave a clear understanding of the client’s operational requirements and deliver briefs to agreed plans. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0
\n\tContinuously provide updated information regarding status of work, while managing the client’s expectations. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0
\n\tProvide clients with full access to the range of services that are available within the TBWAGroup.
\n\tRaise, develop and exploit opportunities for business development with existing and potential clients.
\n\tControl information gathered about the Client through accurate contact reporting, clear project documentation on costs, copy and artwork instructions.
\n\tEnsure Client and Agency is kept up to date with any developments on the account via attendance at relevant meetings, regular reviews.
\n\tTrack Client’s and project profitability where appropriate.
\n\tTo manage the invoicing and financial administration within the team. To train the AE in the above and support Account Management and the Finance department with regards to Financial Reporting.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0
\n\tDrive Aprais \/ Yardstick or other action plans & continuously drive an awareness of how all actions have an impact on the Aprais scores.
\n\tAssist in the development of the Agency’s relationship with the Client from Advertising supplier to Marketing Communication supplier to Brand Leader.
\n\tEnsure understanding of the relevant client contract and relevant legal\/regulatory guidelines.
\n\tEnsure successful delivery of all client briefs on time and within budget.<\/p>\n
Collaboration and Team Work<\/p>\n
\tEnsure that any relevant intelligence is shared with team members for learning across the Agency.
\n\tWork with the team to ensure the above by prioritizing, delegating and managing each of the projects in hand and to ensure regular reviews with clients.
\n\tAssist with collaboration across all disciplines in the Agency.<\/p>\n
Financial Management<\/p>\n
\tDeliver the best solutions to your client and maximizing profit for your client and the agency.
\n\tEnsure invoicing and financial administration of the highest standards to ensure timeous collection of income for the agency.
\n\tProvide monthly forecasts and income reports to your team associates.
\n\tDrive the ethics of cost control and income growth all the way through your team.
\n\tTo monitor all billings procedures carried out by Account team and alert Account.
\n\tManagement Director promptly to any likely changes to billing and Income or any potential write-offs.
\n\tManage Client and project profitability.<\/p>\n
Core Expectations<\/p>\n
\tSet objectives, provide feedback and manage reviews.
\n\tCreate clear development plans for yourself and support the development of the team’s skill pool.
\n\tTo receive coaching and mentorship in order to develop skills required to be an effective mentor and coach in the future.
\n\tAdhere to company performance and behavior expectations, e.g. timekeeping, timeous completion of timesheets, Company Policies and Procedures, etc.<\/p>\n
Requirements:<\/p>\n
\tStrong communication, interpersonal, and organizational skills.
\n\tBachelor’s degree in a relevant field (Business, Marketing, Advertising, or related discipline).
\n\t2-3 years of experience in account management or sales, preferably within an advertising agency environment.<\/p>\n
Apply via company website ( http:\/\/www.tbwa.co.za ) or<\/p>\n
tbwa.mcidirecthire.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/tbwa.mcidirecthire.com","_company_name":"TBWA South Africa","_company_website":"http:\/\/www.tbwa.co.za","_company_tagline":"TBWA is The Disruption Company: the cultural engine for 21st century business. We create disruptive ideas that locate and involve brands in culture, giving them a larger share of the future. 3 Sandown Valley Crescent, Sandown, Sandton, Johannesburg, Gauteng 2196, ZA","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-12575","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12575"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12575"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}