Job purpose<\/p>\n
\tTo provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders.<\/p>\n
Education<\/p>\n
\tGrade 12
\n\tSecretarial Diploma is an advantage<\/p>\n
Experience<\/p>\n
\tA minimum of 2 years administrative \/ secretarial functions<\/p>\n
Requirements<\/p>\n
Skills and Knowledge<\/p>\n
\tPlanning and co-ordination
\n\tHandling information \/ following instructions
\n\tClerical Administrative functions
\n\tProblem-Solving
\n\tChecking \/ attention to detail
\n\tWriting formal correspondence
\n\tTake initiative
\n\tCustomer service orientation
\n\tRelationship building
\n\tConformance to Internal Standards
\n\tSun International Structure and Channels
\n\tReservations Procedures
\n\tCommunication skills \u2013 written and verbal
\n\tComputer Literacy (MS Office \/ Kronos \/ ORS)
\n\tIFS (Purchase requisitions)
\n\tProfessionalism and Image<\/p>\n
Key Performance<\/p>\n
\tVerify information on Block request forms, check availability and create block in the system
\n\tSetting up of allotments as per enquiry form re dates, rates etc. including required background information
\n\tCheck and amend blocks when required and pulling of confirmation letters
\n\tRequests for Rates to be opened if closed
\n\tFacilitate block changes – including overbooking process
\n\tComplete the daily SREV123 and Deposit Reports pulled and distribute to relevant stakeholders and Ops team
\n\tBlock Changes – including overbooking process
\n\tCalculate, monitor and follow-up on cancellation fees and late reduction of rooms.
\n\tAssist with inputting of names for groups
\n\tSupply PM account numbers to the Op’s team
\n\tAligned with Company policy and procedures
\n\tResponse time is timeous and in line with deadlines
\n\tDepartmental documents and copies can be sourced effortlessly electronically and \/or manually
\n\tBlocks and allotments are accurate, complete and up-to-date within specified deadlines
\n\tCancellation fees are recorded
\n\tProvide administrative support in the Reservations office (including responding to e-mails, mail and telephone)
\n\tAllocate and reconcile supplier invoices correctly and resolve all queries
\n\tMonitor staff leave as per department norms and company policy.
\n\tCapture staff rostering into the system and distribution and communication of rostering schedules
\n\tOrder stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
\n\tDevelop a filing system (including records and reports) that enables others in the department to be able to access required documents
\n\tStore confidential documents for safe keeping
\n\tTroubleshoot and resolve first line queries and issues with guests and other stakeholders.
\n\tCoordinate the flow of paper and electronic documents to the appropriate parties
\n\tComplete reports \/ minutes\/ presentations \/ departmental documents and distribute to relevant parties
\n\tFollow through on outstanding issues and action lists from minutes
\n\tLiaise with travel service providers to co-ordinate travel, car and accommodation arrangements<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.suninternational.com\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Sun International","_company_website":"https:\/\/www.suninternational.com\/","_company_tagline":"The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well loc... read moreated casinos, and some of the world\u2019s premier resorts. Our destinations offer experiential luxury, enduring quality and incredible adventure, supported by an authentic dedication to personal service. Today, Sun International is one of Africa\u2019s largest tourism, leisure and gaming groups and operates or has an interest in a total of 18 resorts, luxury hotels and casinos. Our entry into Latin America began in Chile in 2008 and has been a success story for the Group, giving us the track record and confidence to look for more opportunities that offer gaming opportunities in the region. Sun International\u2019s Latin American portfolio (Monticello Grand Casino in Chile, the Ocean Club Casino in Panama and the Sun Nao Casino in Colombia) has now been merged with the casino and hotel portfolio of Chile-based leader in the gaming and entertainment industry, Dreams SA, making it the largest gaming company in Latin America with operations in Chile, Peru, Colombia and Panama. Our approach has been to differentiate our hotels, resorts and casinos in architecture, service, experience, location and the mix of entertainment and activities. Creating lasting memories for our guests and customers is a core part of our DNA. We\u2019ve created some the world\u2019s most iconic hotels from The Palace of The Lost City at Sun City to The Table Bay Hotel in Cape Town. The creative architecture of these properties and the blending of their designs with their local environment make each property unique. We are committed to the development of all our employees and we make sure that equal opportunities and economic empowerment form the backbone of our human resource practices. 6 Sandown Valley Crescent, Sandton Gauteng, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[18],"class_list":{"0":"post-12756","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12756"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12756"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}