{"id":12917,"date":"2025-07-03T10:02:14","date_gmt":"2025-07-03T10:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/call-centre-agents-operations-duty-supervisor\/"},"modified":"2025-10-04T00:24:45","modified_gmt":"2025-10-04T00:24:45","slug":"call-centre-agents-operations-duty-supervisor","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=12917","title":{"rendered":"Call Centre Agents \n\n\n            \n\n            \n            Operations Duty Supervisor"},"content":{"rendered":"<p>Description<\/p>\n<p>\tReceive calls from customers \/ passengers;<br \/>\n\tDeal with problems such as delays, cancellations etc.;<br \/>\n\tExplain processes to customers and assisting them where necessary;<br \/>\n\tWork in a team and longer than normal hours (shift work);<br \/>\n\tDeal with confidential information;<br \/>\n\tCommunicate with customers both verbally and in writing.<\/p>\n<p>Requirements<\/p>\n<p>\tGrade 12 or equivalent;<br \/>\n\tOne (1) to four (4) years\u2019 experience in a Call Centre Environment;<br \/>\n\tTravel or relevant qualification will be an advantage;<br \/>\n\tExcellent communication in English (speak, read and write);<br \/>\n\tSolid computer literacy;\u00a0<br \/>\n\tExcellent phone etiquette;<br \/>\n\tNo criminal or credit record;<br \/>\n\tAble to work on weekends, public holidays and flexible hours as required;<br \/>\n\tOwn transport would be an advantage.<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"FlySafair","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative.... read more FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safair is the holding company which owns FlySafair. With over 52 years experience in the aviation industry this South African stalwart brings both high level expertise and good solid values to the table. Our primary base is in Johannesburg at OR Tambo International Airport with secondary bases at Lanseria, Cape Town and Durban.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-12917","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12917","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12917"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12917"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}