Detailed Responsibilities:<\/p>\n
Grow the International Tour Operator business in the EU\/UK region and EU 2nd\u00a0tier market<\/p>\n
\tTo pro-actively develop new clients over and above the existing tour operator client base.
\n\tTo service existing client base and to grow this business.
\n\tTo keep tour operators updated with our latest information, special offers, etc.
\n\tMonitoring Occupancies to grow the business during the green and shoulder seasons.
\n\tAssist in overall sales strategy for the group, with consequent implementation.
\n\tIdentify trends & opportunities in the market place.
\n\tAttend local, regional and International Trade Shows as and when required as part of the market strategy
\n\tTo liaise with other Marketing staff to ensure trade shows are organised in a systematic, timeous manner, to engage as to what is required for these shows and the deadlines thereof.
\n\tDistribution of brochures, rates and any special offers while on sales calls or participating in trade shows.
\n\tFollowing up with all administration and sales, e.g. by providing detailed sales reports.<\/p>\n
Assist with growing the Travel Agents and tour operators product knowledge & facilitating the booking process.<\/p>\n
\tTo do presentations on the WS product when visiting tour operators and travel agents in their offices.
\n\tTo liaise with Sales \/ Reservations on any issues relating to the agents and on certain areas of growing the business.<\/p>\n
Prepare marketing strategies for WS specific for the specified market<\/p>\n
\tTo write strategy documents & actions plans on growing the business.
\n\tTo prepare marketing budgets for the specific market
\n\tKey liaison to international based reps in the market<\/p>\n
Administration<\/p>\n
\tLiaising with the Head of Sales \/ South African MD \/ Head of Reservations \/ Trade & Media \/ other sales managers to share best practices, market updates and agent information.
\n\tAssisting in the collection of Tour Operator data and being able to update internal records accordingly (Arm on WW)
\n\tCo-ordinate the Customer Relations Management system \/ programme once implemented
\n\tPreparing the relevant Tour Operator Sales Figures as required for External Sales Reports
\n\tPreparing Power Point presentations for agent presentations
\n\tSales meeting feedback in accordance with the sales meetings\/updates.
\n\tPreparation of sales reports on return from international trips \u2013 feedback to the reservation teams<\/p>\n
Generate brand awareness and sales thru media and familiarisation trips<\/p>\n
\tTo follow up on agents\u2019 travel and media bookings for feedback and comments with Marketing Services and CRT and to internal sales.
\n\tDedicated assistance for images and information to relevant agents as received directly
\n\tLead\/host key educational trips throughout the regions working with the respective OPS teams to ensure maximum service and engagement to the agents whilst travelling<\/p>\n
Meet business units sales, GP% and cost forecast<\/p>\n
\tBuild sound relationships with customers and agents and participate in company CRM systems to record and manage customers\u2019 relationships.
\n\tLiaise with customers, Wilderness operating companies, Wilderness staff in regions and Partner Product suppliers on an ongoing basis.
\n\tReview product analysis and drive sales.
\n\tReview and manage yield on own and Partner Product.<\/p>\n
Planning and budgetary control<\/p>\n
\tPrepare a quarterly forecast on parameters set. This is to be done with the Head of Sales and market reservation manager\u2019s participation and must be subject to ongoing review.
\n\tMeasure sales & GP results against the budget and obtain explanations for any variances from budget.
\n\tReview reports.
\n\tReview unit report including cost per desk and headcount information.
\n\tWill be responsible for setting educational rates and ensure group procedure is followed.<\/p>\n
Implement strategy of using scale to the benefit of our agents \u2013 combined systems development, Wilderness Window\/itrvl usage, business methodology<\/p>\n
\tUnderstand the internal systems to assist agents growing their support for us\/with us.
\n\tObtain a better understanding of their business and where we can improve their business by adding further value.
\n\tStrategize on how this can be implemented within the parameters of our systems.
\n\tImplement and control.<\/p>\n
Business development \u2013 own product<\/p>\n
\tLiaise with agents \u2013 build relationships proactively to better understand their business and how we can develop together.
\n\tMaintain correspondence with agents.
\n\tSolve problems & customer complaints expediently working with the Customer Care team\/Travel Analysts, the consultant and respective reservation manager accordingly.\u00a0
\n\tItinerary \/ Programme building, offering suggestions to consultants
\n\tNew product awareness<\/p>\n
Business Development \u2013 Associated Product<\/p>\n
\tWith reference to our Associated Product strategy, analyse the agents AP base.
\n\tFormulate AP strategies in going forward, working with the respective reservations manager and AP team.
\n\tAssociated Product to share info on price structure\/flexibility\/negotiations.
\n\tBeing able to leverage off the AP team to further develop and grow the respective agents AP buying, hence increase our DMC offering<\/p>\n
Contribute to strategic business planning<\/p>\n
\tContributing towards the market strategy to develop & grow our agents from a sales and relationship point of view.
\n\tContributing to Product development from grassroots to mature product including:
\n\tCommunicate new product development with staff.
\n\tContributing towards newsletter articles with ideas.
\n\tContributing at strategic, review and other meetings.
\n\tBringing new ideas and concepts to team\u2019s attention.
\n\tReading and staying abreast of industry development.
\n\tPromoting the development of the Wilderness brand through product offering and service delivery.<\/p>\n
Candidate Profile:
\nQualification\/Experience<\/p>\n
\tMatric with Mathematics
\n\tTertiary qualification in Marketing, specific reference to Travel & Tourism (an advantage)
\n\t3- 5 years in similar position from a sales or service-related industry environment.
\n\tPrevious management\/development of a Brand will be an advantage.
\n\tAccountability for financial results
\n\tExperience in handling trade relationships
\n\tExperience in assessing international source markets
\n\tComputer Literacy (Microsoft Office with Advanced Excel)
\n\tWorking knowledge of TourPlan, Wilderness Window operation system will be an advantage<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
wilderness.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/wilderness.simplify.hr","_company_name":"Wilderness","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"We love what we do. And are always on the lookout for like-minded people who share our passion for conserving the wilderness. Each job plays a big part in our shared purpose: to increase the world\u2019s wilderness, together. With operations in eight African countries, we offer a wide array of life-cha... read morenging career opportunities. We are the pioneering collective increasing the world's iconic wilderness, bringing guests to discover the beating pulse of Earth's ultimate, untamed places. With purpose at the heart of our culture, working for Wilderness is not just a job, and our successes have only been made possible thanks to the dedication and passion of our employees who continue to push the boundaries in conservation tourism. Combine this with the significant investment we make in training and mentoring our staff, alongside the generosity of spirit that they are so renowned for, it is not surprising that we continue to attract people from all walks of life to join our family and our journey to make a positive impact.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-12924","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12924"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12924"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}