About the Position\u00a0<\/p>\n
\tWe are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to join our branch. The successful candidate will be responsible for acting as the technical product specialist liaison between our customers and service technicians, ensuring excellent customer service.\u00a0The Company encourages all designated groups to apply.<\/p>\n
Technical knowledge of Tools and Machinery would be an advantage.<\/p>\n
\tWide range of Power Tools, Welding Machines, compressors.
\n\tSmall Machinery i.e. Petrol & Diesel Engines, Generators<\/p>\n
Job requirements:<\/p>\n
\tConsult with Repairs Technicians regarding necessary repairs and possible alternatives
\n\tUse knowledge of products and services to provide information about available parts and service options
\n\tAnswer questions about service outcomes, schedule and book appointments
\n\tProvide customers with information and advice on warranty protections and cost savings
\n\tManage and oversee the Repairs division workflow and schedule
\n\tCall customers to advise them on pick-up times
\n\tMaintain positive customer relationships to ensure repeat business<\/p>\n
Desired Skills<\/p>\n
\tTechnical
\n\tMust be able to communicate with customers at all levels.
\n\tMust be detailed orientated
\n\tMust be able to read and write English
\n\tMust be highly motivated and be able to liaise with customers
\n\tKnowledge of mechanical systems<\/p>\n
Desired Work Experience<\/p>\n
\tProven work experience as a Service Advisor or similar role
\n\tStrong understanding of Repairs and Maintenance of tools and machinery<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.adendorff.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Adendorff Machinery Mart","_company_website":"https:\/\/www.adendorff.co.za\/","_company_tagline":"Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices. The changing global economy is placing new and increasing demands on companies, and the market place is marked by increased competition worldwide. Within this fast-paced ... read moreglobal economy, change is the norm. Environmental, social and technological change with the increased internationalization of business can only mean that long term planning is risky but essential. Great quality products and supplying excellent service to customers is imperative. It is also essential to ensure that processes are in place for exceptional interaction throughout the business and creating a strong staffing group that would secure a company that competes with world markets. In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development & Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional and long \u2013 term relationships with its customers and will assist in developing well rounded staff in all aspects of business This is what Adendorff Machinery Mart\u2019s vision is all about, and we pride ourselves in focusing on a long term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities, and actions will prove us to be a great market leader within our field. 98 Sailor Malan Ave, Aeroton Johannesburg, 2190","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-12995","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/12995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=12995"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=12995"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=12995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}