Job Overview:<\/p>\n
\tThe Resort Executive Housekeeper with oversight of laundry and stock is responsible for managing and coordinating housekeeping, laundry services, and inventory control at the resort. This role involves supervising housekeeping staff, managing laundry operations, monitoring stock levels of cleaning supplies and amenities, and ensuring the cleanliness, organization, and efficiency of all related operations.<\/p>\n
\u00a0Key Responsibilities:<\/p>\n
\tHousekeeping Operations Management: \u00a0Supervise and lead the housekeeping team in maintaining cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. \u00a0Establish and enforce cleaning standards, procedures, and schedules to ensure high-quality housekeeping services.
\n\tLaundry Services Oversight: \u00a0Manage the resort’s laundry operations, including washing, drying, folding, and ironing linens, towels, and guest clothing. \u00a0Ensure proper handling of laundry items, adherence to laundry procedures, and maintenance of laundry equipment.
\n\tStock and Inventory Control: \u00a0Monitor and manage stock levels of cleaning supplies, guest amenities, linens, and other housekeeping-related inventory. \u00a0Coordinate with suppliers, place orders, receive deliveries, and maintain accurate inventory records.
\n\tQuality Assurance: \u00a0Conduct regular inspections of guest rooms, laundry facilities, and stock storage areas to ensure cleanliness, organization, and compliance with standards. \u00a0Address any issues, discrepancies, or deficiencies promptly and implement corrective measures.
\n\tGuest Satisfaction and Service: \u00a0Prioritize guest satisfaction by delivering clean, well-maintained accommodations, fresh linens, and quality amenities. \u00a0Respond to guest requests, feedback, and complaints related to housekeeping, laundry, or stock promptly and professionally.
\n\tBudget Management and Cost Control: \u00a0Assist in budget planning for housekeeping, laundry, and stock operations, monitoring expenses, and optimizing resource utilization.
\n\tIdentify cost-saving opportunities, negotiate with vendors, and ensure efficient use of resources.
\n\tStaff Management: \u00a0Recruit, train, and supervise housekeeping staff, providing guidance, feedback, and support to ensure a motivated and well-trained team. \u00a0Schedule shifts, assign tasks, and monitor performance to maintain high standards of cleanliness and service.
\n\tInventory Management: \u00a0Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels and efficient use of resources. \u00a0Coordinate with suppliers, place orders, and monitor expenses to maintain cost-effective housekeeping operations.
\n\tSafety and Compliance: \u00a0Enforce safety regulations and cleanliness standards to provide a safe and healthy environment for guests and staff. \u00a0Ensure compliance with health, safety, and environmental regulations related to housekeeping operations.
\n\tCleaning Operations: \u00a0Oversee the daily cleaning operations for guest rooms, public areas, and other designated spaces within the resort. \u00a0Implement and enforce cleaning procedures and standards to maintain a pristine and welcoming environment
\n\tGuest Interaction: \u00a0Engage with guests to address any specific requests, concerns, or feedback related to housekeeping services. \u00a0Strive to exceed guest expectations by delivering exceptional service.<\/p>\n
Qualification, knowledge & Experience<\/p>\n
\tMatric certificate
\n\tAdditional certifications or training in hospitality management, housekeeping operations, or related fields (advantageous).
\n\tExperience in a managerial role within the housekeeping department (mandatory)
\n\tFamiliarity with relevant software applications for scheduling, budgeting, and inventory management (beneficial).<\/p>\n
Apply via company website ( ) or<\/p>\n
applybe.com<\/p>\n
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