Job Description<\/p>\n
\tAs one of the oldest and most successful financial institutions in the country, we\u2019re always looking to hire dedicated, ambitious men and women to fill key future-fit roles in our ever-growing organisation.
\n\tIf you have recently completed an undergraduate degree qualification and are looking to enter the world of banking, this learnership is an ideal opportunity to bridge your academic knowledge with real-world experience.
\n\tYour tertiary qualification provides you with a solid foundation in critical thinking, problem-solving, and understanding business principles\u2014skills that are invaluable in the banking sector. By combining this with the practical contact center exposure, you\u2019ll gain within our voice branch environment, you will have the opportunity to understand how the banking ecosystem operates. This experience will deepen your insight into financial products, customer demands, and regulatory frameworks, giving you the tools needed to thrive in a fast-paced industry.
\n\tAs part of this programme, you will also complete an Agile Banking Professional, Certificate in Banking at an NQF level 5. This qualification will enhance your knowledge and make you FAIS accredited, allowing you to unlock further opportunities in banking across South Africa. \u00a0<\/p>\n
Designed to help you gain valuable work experience you will have a unique opportunity to gain proficiency in the following:<\/p>\n
\tUnderstanding the full value chain of Voice Branch, a call center environment
\n\tBuild strong Communication and Service Skills
\n\tAnalyse and Process information
\n\tUnderstanding the Financial and Regulatory framework
\n\tResolving clients inquires
\n\tBuilding relationships
\n\tEnsure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of service
\n\tTelephone and email etiquette<\/p>\n
Qualifications<\/p>\n
\tHave completed an undergraduate\u00a0qualification.<\/p>\n
Minimum Qualifications<\/p>\n
\tBe a South African Citizen
\n\tBe between the ages of 18 and 30.
\n\tBe able to speak, read and write English.
\n\tBe computer literate.
\n\tNot be permanently employed.
\n\tNot be studying at any other institution.\u00a0
\n\tNot be registered on any other learnership\/internship programme.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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