PURPOSE OF JOB<\/p>\n
\tReporting into the Manager within the Governance, Control and Change pillar of the Institutional Client Services Fund Operations team, the Senior Administrator will primarily support our ICS fund operations quality assurance initiative and other operational governance and control activities.
\n\tThe post holder will be responsible for assisting with the establishment of a quality assurance program within ICS Fund operations, completing quality control testing on operational change, operational new business onboarding, and governance or control items implemented within ICS Fund operations.
\n\tIn addition, the Senior Administrator will assist with B&E root causes analysis, risk management activities including the preparation of operational MI reporting including the necessary analysis to facilitate the various risk and oversight committees\u2019 operational MI reporting.
\n\tIn specific situations the Senior Administrator will be assigned to assist on various tasks on ICS Fund operations projects and specific strategic initiatives.<\/p>\n
MAIN RESPONSIBILITIES AND DUTIES<\/p>\n
KEY DUTIES:<\/p>\n
\tQuality Assurance Testing: The primary responsibility is to perform internal quality assurance (control) testing to ensure that the goals and objectives of the ICS Fund operations quality assurance program are achieved. This includes maintaining a continued program of service excellence and supporting a robust control environment.
\n\tB&E Root Cause Analysis: Assist with root cause analysis on B&E and operational events, ensuring effective monitoring and tracking of all operational resolution action points through to completion.
\n\tOperations MI Reporting: Complete the collation of Fund operations MI data and prepare monthly and quarterly MI reports, including assisting with automation and efficiency initiatives.
\n\tProject Participation: Participate in various ICS Fund operations and group projects related to quality assurance, risk management, operations, and compliance initiative.<\/p>\n
REPORTING AND TRACKING:<\/p>\n
\tComplete the analysis, review, documentation, and approval of all QA testing and reporting activities.
\n\tProvide MI reporting and updates on all assigned tasks and initiatives.
\n\tProduce spotlight updates on all QA testing, as well as assigned tasks and initiatives, for internal communications and presentations.
\n\tPresent QA updates to staff, key stakeholders, and Directors as required.
\n\tAssist with the tracking and monitoring of all root cause operational remedial actions through to completion.<\/p>\n
DOCUMENTATION:<\/p>\n
\tDeliver and maintain all QA documents and training materials related to the functions of the QA team.
\n\tStay up to date with new and existing policies and procedures (including group changes) and ensure timely updates to documentation.
\n\tAssist with the creation of business cases for efficiency or automation initiatives.<\/p>\n
COLLABORATION AND TEAMWORK:<\/p>\n
\tWork closely with jurisdictional teams, including team leads, to perform quality assurance testing and root cause analysis.
\n\tPlay a critical role in facilitating communication across stakeholders and all seniority levels within the ICS jurisdictional service teams.<\/p>\n
ESSENTIAL REQUIREMENTS<\/p>\n
\tHigh level of accuracy and excellent attention to detail.
\n\tProven track record of applying documentation skills.
\n\tExcellent verbal and written communication and organisational skills.
\n\tStrong process analytical skills.
\n\tLogical and critical thinking.
\n\tCollaborative, a genuine team player.
\n\tMin 3 years\u2019 experience within the Financial Services industry. (advantageous).
\n\tWorking understanding of Investment Administration (advantageous).
\n\tStrong Microsoft 365 applications skills (Excel, Word, PowerPoint).
\n\tFamiliarity with Accounting and Investor systems, including Investran, InvestOne, Viewpoint, PureFunds. (Advantageous.)<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.jtcgroup.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"JTC Group","_company_website":"http:\/\/www.jtcgroup.com","_company_tagline":"We are JTC, an independent, award-winning provider of fund, corporate and fiduciary services to institutional and private clients. Established in 1987, we now have over 500 people in offices across 18 jurisdictions, with assets under administration totalling over US$70billion. Our independence and s... read morehared ownership culture means we all share the same priority: the best interests of our clients. Specialties Accountancy Services, Corporate Services, Employee & Executive Services, Family Office Services, Fund Services, Marine & Aviation Services, Private Client Services, and Real Estate Services Block B Century Falls Century Boulevard Century City Milnerton South Africa 7441","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-13406","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/13406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=13406"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=13406"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=13406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}