{"id":13631,"date":"2025-07-11T12:02:11","date_gmt":"2025-07-11T12:02:11","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/software-development-manager-senior-it-helpdesk-technician-cpt-senior-software-developer-dbn\/"},"modified":"2025-09-27T00:24:19","modified_gmt":"2025-09-27T00:24:19","slug":"software-development-manager-senior-it-helpdesk-technician-cpt-senior-software-developer-dbn","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=13631","title":{"rendered":"Software Development Manager \n\n\n            \n\n            \n            Senior IT Helpdesk Technician (CPT) \n\n\n            \n\n            \n            Senior Software Developer (DBN) \n\n\n            \n\n            \n            Junior BI Engineer (JHB) \n\n\n            \n\n            \n            Team Coordinator \n\n\n            \n\n            \n            Intermediate IT Helpdesk Technician \n\n\n            \n\n            \n            Intermediate Software Quality Analyst"},"content":{"rendered":"<p>Responsibilities<\/p>\n<p>What You\u2019ll Do:<\/p>\n<p>Strategy, objectives and execution<\/p>\n<p>\tCreate, agree and execute software development road maps and operational strategy for projects coming into the business in collaboration with respective team members through proper documentation, communication and execution.<br \/>\n\tBuild effective customer centric relationships through measurements of performance and usage and engagement and involvement with customers by creating clear visibility through strategies and roadmaps.<br \/>\n\tSets and achieves efficient delivery objectives of their teams by ensuring individual and team strategy with clear and measurable objectives that align with organisational goals.<br \/>\n\tHold team accountable through road maps and individual performance contracts through consistent communication of delivery milestones.<br \/>\n\tAccountable for articulating, monitoring, reporting and achieving realisation.<br \/>\n\tDevelopment of long-term strategic thinking incorporating demand forecasting for product or future projects.<br \/>\n\tUtilisation of data metrics in order to make data driven decisions.<\/p>\n<p>Knowledge management<\/p>\n<p>\tIdentifies and responds to situation\/organisational\/market requirements by creating a culture of innovation and opportunity identification by team.<br \/>\n\tFacilitates change management due to changing situational requirements e.g., restructure changes or adoption of new technologies.<br \/>\n\tSupports and aligns standards across BET by allocating agreed commitments to strategy\/roadmap communication and implementation.<br \/>\n\tMaintains product(s) knowledge as well as general product knowledge by being able to represent your product strategy in detail.<br \/>\n\tEnsure the established procedures and processes are accurately documented, communicated, implemented, and agreed with product and\/or project teams.<br \/>\n\tActs as escalation point for issues and ensures effective communication and resolution activities are in place.<\/p>\n<p>Stakeholder management<\/p>\n<p>\tEffectively liaise and communicate with both internal and external key stakeholders at senior level to manage day to day issues, escalations, and expectations.<br \/>\n\tEnsure all operational communication with customers\/partners are documented and effectively circulated to stakeholders making use of collaborative tools.<br \/>\n\tEngage with executive members or equivalent at customers\/partners to ensure collaboration at all levels.<br \/>\n\tEngage with the wider business and if needed hold strategic knowledge sharing sessions.<br \/>\n\tMaintain and facilitate strategic stakeholder and communication analysis.<\/p>\n<p>Behavioral Outputs:<\/p>\n<p>Talent Management<\/p>\n<p>\tEnsure that the team members are equipped with the requisite skills for both current and future projects facilitating a career and training development plan for each team member.<br \/>\n\tProvide and facilitate mentoring and coaching by driving knowledge sharing.<br \/>\n\tCreates a culture that is aligned to the platform \u2018\u2019Be a good citizen\u2019\u2019 mantra, where respect, openness, and integrity are the foundation for a culture that cultivates, creates and executes our vision.<br \/>\n\tSuccession planning and key man reliance \u2013 ensuring the right people are in the right roles and being developed accordingly, ensuring business continuity through minimising key man reliance.<br \/>\n\tTalent acquisition, ensuring that we are committed to hiring the best quality people for optimal achievement of results.<br \/>\n\tEnsure business continuity through minimizing key man reliance.<\/p>\n<p>Adaptably Resilient<\/p>\n<p>\tAdapts to change and is open to new ideas and willing to take on new responsibilities.<br \/>\n\tAble to handle pressure and can effectively adjust plans to meet changing needs\/demands.<br \/>\n\tChanges his\/her interpersonal style and approach based on the circumstances.<br \/>\n\tAdapts behaviour to maintain cooperative relationships with others.<br \/>\n\tAccepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions.<br \/>\n\tMaintains a positive attitude in the face of change.<\/p>\n<p>Decision Making Quality<\/p>\n<p>\tMakes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.<br \/>\n\tEnsures others understand the decision before moving forward.<br \/>\n\tConsiders short- and long-term implications of the decision.<br \/>\n\tAble to logically defend and explain judgements and decisions.<br \/>\n\tTakes steps to accurately define the problem before seeking a solution.<br \/>\n\tBases decisions and evaluations on a careful and systematic review of relevant facts and information.<\/p>\n<p>Develops Talent<\/p>\n<p>\tCollaboratively works with the leads to set performance goals and measures.<br \/>\n\tEnsures performance measures are clear, measurable, and achievable.<br \/>\n\tEnsures consistency of expectations across teams.<br \/>\n\tGives regular structured feedback to teams and seconded members.<br \/>\n\tEnsure that the team members are equipped with the requisite skill-sets required for both current and future projects by developing a training and career development plan.<br \/>\n\tMaintain a current and future skill matrix.<br \/>\n\tHave training and development plans in place and ensure execution of the plan.<br \/>\n\tEncourage and build a culture of innovation and collaboration.<br \/>\n\tCreate a culture for teams that are aligned to the platforms and BET values.<\/p>\n<p>Resourceful and improving<\/p>\n<p>\tGenerates new ideas and challenges the status quo, takes risk, supports change and encourages innovation.<br \/>\n\tSearches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.<br \/>\n\tSolves problems through questioning the status quo.<\/p>\n<p>Qualifications<\/p>\n<p>You Bring:<\/p>\n<p>\tAt least 3-5 years\u2019 experience managing software development teams and leads.<br \/>\n\tAt least 6 years in a technical role within the IT software development industry.<br \/>\n\tPrior experience ensuring timely project delivery.<br \/>\n\tProvide technical and architectural guidance to development team.<br \/>\n\tEnsure development standards and development SDLC is adhered to by the development team.<br \/>\n\tAbility to work under pressure and in a fast-paced growing environment.<br \/>\n\tStrong planning and organisational skills.<br \/>\n\tReporting skills at Senior Management level.<br \/>\n\tPrior stakeholder and team lead management<\/p>\n<p>Apply Before: 07\/31\/2025<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"BETSoftware","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"BETSoftware is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, ma... read moreking BETSoftware a lively and engaging place to be. Our progressive use of technology enables our talented Team to work with the tech stack of their choice and we encourage an environment and culture that supports collaboration, learning and growth. We believe that our strength lies in our diversity and that Teamwork makes the dream work, a place where you can flourish amongst like-minded individuals. We are a dynamic group of people that stem from a variety of cultures, backgrounds and locations. While our head office is based in Umhlanga, South Africa, we have additional offices in Johannesburg and East London. We recruit talent throughout South Africa and Internationally.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[34],"class_list":{"0":"post-13631","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time-hybrid"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/13631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=13631"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=13631"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=13631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}