Job Purpose<\/p>\n
\tThe General Manager (GM) is responsible for overseeing the overall performance, sales, operational control, and compliance of Company Partners. This role is focused on driving sustainable growth, optimizing sales strategies, improving user experience (UX), ensuring high operational standards, and leading business expansion initiatives. The GM will play a critical role in steering the company towards achieving strategic goals while maintaining compliance, quality, and efficiency.<\/p>\n
Responsibilities<\/p>\n
Sales & Growth Management\u00a0<\/p>\n
\tDevelop and implement sales strategies across all departments to drive revenue growth.\u00a0
\n\tLead the performance of all sales divisions, ensuring alignment with company goals.\u00a0
\n\tDrive new business initiatives and identify cross-selling\/up-selling opportunities.\u00a0
\n\tOversee and optimize conversion funnels and customer acquisition strategies<\/p>\n
KPI & Performance Management\u00a0<\/p>\n
\tMonitor and analyze all departmental KPIs and team performances weekly\/monthly.\u00a0
\n\tEnsure performance alignment with business objectives and financial targets.\u00a0
\n\tDrive a high-performance culture through accountability and coaching.\u00a0
\n\tFacilitate ongoing performance reviews and improvements.\u00a0<\/p>\n
Operational & Process Control<\/p>\n
\tTake full operational ownership of daily business processes and systems.\u00a0
\n\tIdentify inefficiencies and implement process improvements for scale and quality.\u00a0
\n\tCoordinate with department heads to ensure cross-functional synergy.\u00a0<\/p>\n
Quality & Compliance Oversight<\/p>\n
\tImplement and oversee quality control processes to ensure accuracy, efficiency, and exceptional customer interactions.\u00a0
\n\tServe as internal compliance officer for FICA, POPIA, and other applicable regulations).\u00a0
\n\tManage legal reviews and compliance with relevant laws and industry standards.<\/p>\n
UX and Customer Retention\u00a0<\/p>\n
\tWork with internal marketing, development, and sales teams to enhance the client journey.\u00a0<\/p>\n
Division Growth Support<\/p>\n
\tSupport the division leaders in growing and scaling their respective business units.\u00a0
\n\tProvide strategic and operational guidance to help expand offerings, improve profitability, and enter new markets.\u00a0<\/p>\n
Business Expansion & Strategic Initiatives<\/p>\n
\tAssist in launching and scaling new business divisions as needed.\u00a0
\n\tConduct feasibility studies and support go-to-market strategies for new offerings.\u00a0<\/p>\n
Reporting & Stakeholder Communication\u00a0<\/p>\n
\tPrepare and present monthly operational and sales reports to the Board.\u00a0
\n\tMaintain clear communication with leadership on business performance and challenges.\u00a0<\/p>\n
Contract & Legal Management\u00a0<\/p>\n
\tReview, manage, and safeguard all critical business contracts and documentation.\u00a0
\n\tEnsure timely updates and legal soundness of all agreements and risk-related documents.\u00a0<\/p>\n
Qualifications<\/p>\n
\tMinimum 8 years of Senior Management experience, with proven sales leadership.\u00a0
\n\tExperience in B2B services or digital platforms preferred.\u00a0
\n\tStrong analytical and decision-making abilities.\u00a0
\n\tExcellent communication and team leadership skills.\u00a0
\n\tDeep understanding of compliance, operations, and digital customer journeys<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
jobs.smartrecruiters.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.smartrecruiters.com","_company_name":"Company Partners (Pty) Ltd","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"We have been providing Company Registration & Start-up Services to over 20 000 clients via CIPC, the Dti, SARS, DOL and CIDB. As our slogan \u201cRegister, Empower, Grow\u201d states, we take entrepreneurs from having an idea to a growing Company which contributes to the economy of South Africa. The se... read morecret recipe is in our: (1) Toll free consultation on our 0800 007 269 number; our (2) Large variety of Company Services (over 120) delivered by Specialists; (3) Integrated Online System which gives clients FULL control over the services that we provide. (4) Our vision is to \u2018Passionately Empower People\u2019 who CHOOSE to partner with Company Partners (Pty) Ltd. You can partner with us today\u2026 sign up to use our service or sign up for an Agency at http:\/\/www.companypartners.co.za\/","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-14094","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/14094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=14094"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=14094"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=14094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}