Job Description<\/p>\n
\tOneCart is looking to hire a Workforce Manager, this position is accountable for creating and managing the talent forecasting processes, frameworks, reports, and tools, evaluating and reconciling gaps and discrepancies, and designing and deploying user-friendly tools and reports for Workforce Planning.<\/p>\n
Operational Workforce Planning & Business Partnering<\/p>\n
\tTo provide recommendations on how to schedule the workforce based on operational requirements.
\n\tTo identify internal and external barriers to accomplishing strategic workforce goals.
\n\tTo continuously partner with businesses to advise on strategy-aligned organisation structures, drive effective workforce planning, and drive change management programs.
\n\tPartner with Operations, HR People partners and business to drive workforce optimisation, implement operating models, manage change and address labour productivity.
\n\tPartner and work with senior management and People Partners to finalise and implement solutions.
\n\tTo provide data analysis tools (e.g. dashboards, presentations, etc.) to assist with measuring the workforce management progress.
\n\tEnsure systems\/tools are maintained and updated at all times, including ensuring all information is correct\/accurate\/up-to-date and in line with VIP.
\n\tTesting and evaluating pilot solutions before implementation; verifying results.
\n\tInterpreting data and results into actionable initiatives for business and People partners.
\n\tTo source and recommend current scheduling systems to improve efficiencies continuously.
\n\tTo research the best practices in scheduling systems within the retail environment.<\/p>\n
Workforce Capacity Planning<\/p>\n
\tPlan future projections of staffing needs, forecasting resource growth based on organisational goals.
\n\tReview, update and improve capacity management methods and practices, research key trends and associated impacts of these on the business.
\n\tProviding a comprehensive source of required talent supply and demand data, predictive analytics and insights into real-time job markets.
\n\tAssess talent risk to ensure critical ratio cover is maintained.
\n\tIdentify critical roles within the business and ensure appropriate processes are in place for effective pipeline management.
\n\tAgile Project Management & Analytics
\n\tUnderstanding complex business needs and scope of work; establishing priorities and goals; developing action plans; obtaining and allocating resources while maintaining confidentiality and data integrity.
\n\tMonitoring progress against milestones, assessing for continuous improvement purposes, and adjusting the plan to make course corrections and to address new workforce issues.
\n\tOrganising, facilitating, and directing cross-functional meetings to share information, evaluate progress, and implement changes.
\n\tPartner with Operations in developing, implementing, and analysing metrics and methodologies to measure project success, summarising and evaluating project results and process performance.
\n\tAnalyse data to identify trends, patterns, and correlations to help stakeholders understand the results.
\n\tAnalyse data in order to seek areas of improvement and solutions to problems.
\n\tUnderstand and interpret the results of the findings with stakeholders.
\n\tCommunicating project status with key stakeholders and cross-functional partners where necessary.<\/p>\n
Team Management<\/p>\n
\tCoaches the team in order to ensure the required performance meets the appropriate standard
\n\tMeasures and manages the team to ensure out-of-line situations are immediately addressed
\n\tCommunicates information in a timely, accurate, and understood manner to all team members<\/p>\n
Reporting<\/p>\n
\tWeekly workforce reports
\n\tTo compile on-time and accurate reports based on data findings; compile reports that include graphs, tables, images, lists, stats, or other ways of presenting information that can be easily understood to enable improved decision-making.<\/p>\n
Effective teamwork and Self \u2013Management<\/p>\n
\tMaintain a positive attitude
\n\tTake ownership of driving your career development (skills and knowledge)
\n\tPlan and priorities, demonstrating abilities to manage competing demands to achieve agreed deliverables
\n\tCommunicate effectively, maintain relationships
\n\tFollow any lawful and reasonable instruction from your line manager
\n\tAct as part of the team mainly assisting other members of the team to achieve common goals
\n\tConsistently live and be an example of the Company’s values
\n\tTimely reporting of all instances of suspected or proven fraud via the appropriate reporting channel
\n\tAdherence to the company policies and associated company policies and procedures<\/p>\n
Minimum Academic, Professional Qualifications & Experience<\/p>\n
Relevant qualification<\/p>\n
\tAt least 2 years’ workforce management experience within the retail industry
\n\tPeople management experience
\n\tStrong working knowledge and experience of workforce planning, OD methodologies and principles, project management\/change
\n\tAdvanced in Excel, PowerPoint, and Word and proficient experience with workforce planning systems and tools
\n\tUnderstanding and knowledge of SA legislation and HR policies, procedures and processes<\/p>\n
Working conditions<\/p>\n
\tA balance between Hybrid and Office work model
\n\tYou may be required to work overtime work from time to time to meet agreed deadlines.<\/p>\n
Apply via company website ( ) or<\/p>\n
ecart.simplify.hr<\/p>\n
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