Job Description<\/p>\n
\tJoin the Mr Price Group as a Debt Collector and utilize your expertise in managing overdue accounts to help us maintain financial health and customer satisfaction!\u00a0
\n\tThe key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies\u00a0<\/p>\n
Responsibilities<\/p>\n
\tEffectively fielding calls from arrears customers to collect on overdue installments for all lending products.
\n\tEfficiently processing customer refunds, processing and reviewing account adjustments
\n\tResolving client discrepancies and short payments\u00a0
\n\tAccurately updating customers\u2019 personal, employment and contact information to maintain their details\u00a0
\n\tEffectively rehabilitating customers through excellent customer service standards\u00a0
\n\tDeal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved. \u00a0<\/p>\n
What\u2019s in it for you<\/p>\n
\tAchieve your targets and enjoy uncapped incentives.
\n\tWe offer extensive learning and development opportunities to help you advance your career
\n\tEnjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
\n\tAfter one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares. \u00a0 \u00a0\u00a0<\/p>\n
Qualifications<\/p>\n
\t6 to 12 months of hands-on experience in collections.
\n\tStrong negotiation skills to effectively manage and resolve accounts.
\n\tExcellent communication skills to connect with customers and colleagues alike.
\n\tUnderstanding of NCA requirements related to collections and credit control.
\n\tFamiliarity with the life-cycle of an account and the collection process.\u00a0
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go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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