Job Description<\/p>\n
\tAre you passionate about technology and delivering exceptional customer service?
\n\tWe\u2019re looking for a Support Technician to join our dynamic team at Core Group, where we service and support the world\u2019s leading tech brand \u2013 Apple!
\n\tAs a Support Technician, your mission is to restore Apple devices to top performance while ensuring a seamless and quality customer experience.<\/p>\n
You\u2019ll be responsible for:<\/p>\n
\tDiagnosing and repairing Apple devices (iOS and Mac) in line with Apple-authorised service standards.
\n\tMeeting daily repair targets and Apple turnaround time expectations.
\n\tAdministering repair data and documentation with complete accuracy.
\n\tManaging and maintaining proper stock control and part returns.
\n\tStaying current with Apple certifications, repair processes, and service guidelines.<\/p>\n
Minimum Requirements:<\/p>\n
\tMatric (Grade 12)
\n\tApple Certified Mac Technician (ACMT) or equivalent
\n\tApple iOS Certified Technician (ACIT) or equivalent
\n\tMinimum 3 years\u2019 hardware repair experience
\n\tExcellent technical troubleshooting, administrative, and communication skills
\n\tAbility to work efficiently, manage deadlines, and focus on delivering exceptional customer service
\n\tStrong attention to detail and commitment to quality<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.core.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Core Group","_company_website":"http:\/\/www.core.co.za","_company_tagline":"We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in t... read moreheir industry, sometimes creating entire new categories. At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system. Core Group represents some of the world\u2019s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. 1 Sandton Drive, Sandton, Gauteng, South Africa, 2196","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":["post-14696","job_listing","type-job_listing","status-expired","hentry","job_listing_region-western-cape","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/14696","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=14696"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=14696"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=14696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}