Job Description<\/p>\n
\tAre you passionate about sales and customer engagement? We’re building a dynamic talent pool of driven individuals who are eager to connect with customers and introduce them to exciting mobile and insurance products.<\/p>\n
Responsibilities
\nDirect Sales:<\/p>\n
\tContact prospective customers to present information and explain available products.
\n\tDeliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
\n\tExplain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
\n\tUpdate customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA’s). \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/p>\n
Updating Personal Information:<\/p>\n
\tAccurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts. \u00a0 \u00a0\u00a0<\/p>\n
What\u2019s in it for you<\/p>\n
\tAchieve your targets and enjoy uncapped incentives.\u00a0
\n\tWe offer extensive learning and development opportunities to help you advance your career\u00a0
\n\tEnjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys\u00a0
\n\tAfter one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares. \u00a0
\n\tVibrant work environment – join a dynamic and energetic team where every day is a new adventure
\n\tHealth and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits\u00a0
\n\tRecognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n
Qualifications
\nEducation:<\/p>\n
\tGrade 12 or equivalent<\/p>\n
Experience:<\/p>\n
\tAt least 1 year of experience in a mobile call centre<\/p>\n
Knowledge and skills<\/p>\n
\tA strong understanding of sales techniques and the telecommunications industry\u00a0
\n\tAbility to influence and convince customers with ease.
\n\tThrive in a goal-oriented environment and love to exceed expectations
\n\tHandle rejection gracefully and bounce back quickly.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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