Job Summary<\/p>\n
\tTo assist the Marketing and Communications team with general marketing and administrative functions, reporting to the Marketing & Communications Manager. This is a technical and administrative role, which requires strong organizational skills as well as an understanding of branding and marketing<\/p>\n
KEY ROLE RESPONSIBILITIES (this list is not exhaustive):<\/p>\n
Databases:<\/p>\n
\tMaintain and compile all outlet databases and securely share for upload to Global CRM team.<\/p>\n
Reviews & Feedback:<\/p>\n
\tRespond to all online reviews, queries and comments for all outlets, maintaining a 100% response rate.
\n\tField general marketing and CSR enquiries.<\/p>\n
Press:<\/p>\n
\tTrack, file and save all coverage for the Resort and all outlets.
\n\tCompile all press clippings and submit on Smartsheet monthly.
\n\tAssistance with profiling, uploading and input to Sales Force for all hosted media
\n\tAssistance with booking itineraries and coordinating stays for media guests
\n\tAssistance with monthly reporting for the Resort and as required by Global Office.
\n\tShare marketing highlights deck on monthly basis to the Resort including all marketing and comms activity including events, advertising, clippings, media hosting, etc.<\/p>\n
Content:<\/p>\n
\tUpdate and maintain third party website content and news (Virtuoso, Signature, Traveller made, Leonardo, Wetu, FHR, Amex, Skylark, Atta etc)
\n\tAssist with content uploading for Box and Bams
\n\tUpdating of all price lists and menus across all platforms e.g. Dine plan etc.
\n\tUpdate all content on all external websites on which we appear – listings or other.
\n\tUpdate all online channels and listings, with the assistance of the team.
\n\tAssist with images and copy for 3rd party websites, including Dine plan.
\n\tAssist with image and copy checking.
\n\tUpdate Google Content, with assistance from team
\n\tAssist with all RFPs.
\n\tQuotes, vendor apps, invoicing, POs, payments, and other procurement\/accounts functions
\n\tLoad offer sheets and other forms for global office
\n\tComplete comp requests, and other forms\/documents for internal processes
\n\tEnsure all media accommodation bookings are correctly processed.
\n\tAssist in itinerary creation, coordination and sharing for press trips.
\n\tEnsure all marketing initiatives and collateral are distributed to all relevant colleagues timeously.
\n\tSourcing of various gifting and d\u00e9cor options
\n\tMaintain stock levels of all collateral and gifting – within marketings control.
\n\tCoordination of all Festive D\u00e9cor – Xmas and NY
\n\tAssist with the organising of events and hosting as required.<\/p>\n
Admin:<\/p>\n
\tLoad offer sheets and other forms for global office
\n\tComplete comp requests, and other forms\/documents for internal processes
\n\tAssist in the scheduling of all marketing calendars: advertising, listings, editorial etc.
\n\tAssist in budget management.
\n\tAssist with procurement and Iscala
\n\tAssist with all quotes, vendor apps, invoicing, POs, payments, and other procurement\/accounts functions.
\n\tKeep track of all listings and memberships and manage these.
\n\tAssistance in the maintenance of all online channels and listings
\n\tUpdate all content on all external websites on which we appear – listings or other.
\n\tUpdate all online channels and listings, with the assistance of the team.
\n\tAcquire databases from each outlet, clean, update, save and send to global – monthly.
\n\tMarketing and Market research
\n\tAssist in the sourcing of gifting and d\u00e9cor and samples.
\n\tAssist in prepping gifts and media packs.
\n\tAssist with the organising of all events and hosting.
\n\tManage and track all contracts.
\n\tEnsure all media accommodation bookings are correctly processed.
\n\tAttend operational and other resort meetings on behalf of marketing and report back.
\n\tMonthly: Report on all marketing measurables: google analytics, social, digital campaigns etc<\/p>\n
General:<\/p>\n
\tAct as Brand Custodian for One&Only Cape Town
\n\tPerform other duties as assigned by Director S&M or Manager Marketing & PR
\n\tEnsure global office, PR agencies and RSO are always in the loops of your projects, work, and initiatives – when relevant
\n\tAssist with the delivery and implementation of marketing\/communication plan to deliver resort objectives.
\n\tAssist in the conceptualisation and implementation of all marketing and PR initiatives for the departmental goal of generating and retaining business and revenue.
\n\tEnsure the measurement of performance\/success of marketing activity against clear objectives\/goals\/targets.
\n\tIdentify opportunities for engagement and improvement.
\n\tCreative thinking and idea generation
\n\tEnsure revenue generation activities are always prioritised.
\n\tEnsure all OOCT communications and collateral matches brand positioning, is strategically correct, and is brand compliant.
\n\tAct with a degree of independence as liaison with both internal and external clients. Handle clients\u2019 requests and complaints as appropriate.
\n\tSupport sales source market development with marketing and pr activities<\/p>\n
SKILLS<\/p>\n
\tTertiary Qualification\u00a0
\n\tAt least 1 year experience
\n\tExcellent English communication skills – verbal and written\u00a0
\n\tMust have their “finger on the pulse” of what is trending – both worldwide and locally\u00a0
\n\tAbility to manage multiple projects in a fast-paced environment, and comfortable, confident and enthusiastic when working with tight deadlines
\n\tHigh-level understanding of Adobe Acrobat, Salesforce, PowerPoint and Excel.
\n\tExcellent attention to detail and accuracy\u00a0
\n\tMust have own transport\u00a0
\n\tOrganised, responsible and solutions orientated \u00a0
\n\tProven communication, project management, and organisational skills.
\n\tProven ability to work effectively within a cross-departmental team
\n\tMust be a strong self-starter as well as an effective team player
\n\tPassion, Integrity, Energy and idea generating initiatives.
\n\tHospitality and luxury experience is a bonus.
\n\tAttention to detail
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"One&Only Resorts","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At home in the world\u2019s most inspiring locations, hand-picked for exceptional beauty and unique cultural charm, One&Only Resorts and Private Homes are havens of outstanding style and service that place you in the heart of every fascinating environment. With incredible tailored experiences across be... read moreach, nature, and urban locations, and spectacular spaces to simply \u2018be\u2019; unforgettable moments begin at One&Only","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":["post-14963","job_listing","type-job_listing","status-expired","hentry","job_listing_region-western-cape","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/14963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=14963"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=14963"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=14963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}