{"id":14968,"date":"2025-07-29T12:02:13","date_gmt":"2025-07-29T12:02:13","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/dc-quality-assurer-kzn-park-square-product-coach-service-problem-analyst-senior\/"},"modified":"2025-10-30T00:24:51","modified_gmt":"2025-10-30T00:24:51","slug":"dc-quality-assurer-kzn-park-square-product-coach-service-problem-analyst-senior","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=14968","title":{"rendered":"DC-Quality Assurer-KZN (Park Square) \n\n\n            \n\n            \n            Product Coach: Service \n\n\n            \n\n            \n            Problem Analyst (Senior) \n\n\n            \n\n            \n            Service Consultant \n\n\n            \n\n            \n            Team Leader &#8211; Claims \n\n\n            \n\n            \n            DC- Insure -Telesales Consultant &#8211; Park Square (KZN)"},"content":{"rendered":"<p>Job Description<\/p>\n<p>\tThis position is based in Discovery Connect area, and reports to the Admin Team Leader. The successful individual will be required to provide a multi-discipline and integrated value adding audit service and training to Discovery Connect.<\/p>\n<p>Key purpose<\/p>\n<p>\tApply a risk-based audit approach when palling and conducting internal audit assignments.<br \/>\n\tTraining and development according to identified core competency gaps.<br \/>\n\tCreate plans and work schedules aimed at evaluating systems and operations for potential risk.<br \/>\n\tRisk management reports and documents aimed at improving the risk awareness and risk culture of the department\/organization<\/p>\n<p>Key Outputs<\/p>\n<p>\tApply a risk-based audit approach when palling and conducting internal audit assignments.<br \/>\n\tTraining and development according to identified core competency gaps.<br \/>\n\tCreate plans and work schedules aimed at evaluating systems and operations for potential risk.<br \/>\n\tRisk management reports and documents aimed at improving the risk awareness and risk culture of \u00a0the department\/organization.<br \/>\n\tIdentify new risk facing the business.<br \/>\n\tIdentifying interim and permanent controls throughout the work of the department and through the review and analysis of the findings and reports of the Risk Analysis and Audit functions.<br \/>\n\tCreate, roll out and maintain risk management frameworks.<br \/>\n\tDeciding and Initiating action.<br \/>\n\tPresenting and communicating information.<br \/>\n\tDelivering results and meeting business expectations.<br \/>\n\tPerform research and document it.<br \/>\n\tAssist with various projects within the Operational field of the business area.<br \/>\n\tBackground experience in training of consultants<\/p>\n<p>Personal attributes and skills<\/p>\n<p>The successful individual will be required to demonstrate the following competencies:<\/p>\n<p>\tExcellent verbal and written communication skills along with well developed presentation skills.<br \/>\n\tExcellent report writing and presentations are essential.<br \/>\n\tPlanning and scheduling work and meeting deadlines.<br \/>\n\tProcess understanding and well developed analysis and problem solving skills<br \/>\n\tUnderstanding of statistics and the application of statistical sampling and similar methodologies<br \/>\n\tManages time effectively<br \/>\n\tWorks productively in a pressurized environment<br \/>\n\tPlans activities\/projects well in advance and takes account of changing circumstances<br \/>\n\tMakes rational judgments from the available information and analysis<\/p>\n<p>Qualification &amp; Experience<\/p>\n<p>The successful candidate must have the following qualifications and experience:<\/p>\n<p>Essential:<\/p>\n<p>\tMatric<br \/>\n\tExperience working with excel and word on an Advanced level<\/p>\n<p>Advantageous:<\/p>\n<p>\tKnowledge of Discovery products<br \/>\n\tTertiary qualification an advantage<br \/>\n\tNQF5 and RE5 qualification compulsory<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Discovery Limited","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-14968","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/14968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=14968"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=14968"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=14968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}