Purpose of the role<\/p>\n
\tTo ensure the efficient and effective operation of the store by overseeing internal controls, managing customer relations, ensuring compliance with safety procedures, and fostering a cohesive team environment.
\n\tThe role aims to optimize operational performance, uphold company values, and contribute to achieving customer satisfaction and business objectives through strategic planning and execution of action plans.<\/p>\n
Main responsibilities:<\/p>\n
\tSupporting and Developing Economic Value Creation (Revenue, Margin, Inventory)
\n\tCoordinates the objectives process. Meets deadlines. Documents the year-end forecast and the quantitative objectives for the upcoming year with the approval of the Store Leader.
\n\tUse the available tools to monitor and update the forecast of the Profit and Loss Account. Analyzes Revenue, margin, Personnel Expenses, and productivity. Communicates Regional and Company action plans to the Management Committee.
\n\tShares insights in the Management Committee and alerts them, if necessary, to any discrepancies.
\n\tIndependently sets the objectives in collaboration with the members of the Management Committee.
\n\tProjects and updates a reliable monthly forecast of the Profit and Loss Account. Propose action plans if necessary. Provides individual support to the members of the Management Committee and Department Managers to develop action plans aimed at optimizing business margins (Revenue, product range, margin, inventory).
\n\tConducts the progress bonus discussions with the Management Committee.<\/p>\n
Oversee the economic impacts of company and store\/warehouse projects.<\/p>\n
\tCollects and compiles the investment requests from the Head of Department\u2019s and understands their implications. Adheres to the investment budget and ensures its implementation.
\n\tFollows national recommendations. Informs and communicates investment decisions to the Management Committee. Analyzes and monitors the performance of investments. Keeps abreast of ongoing and upcoming business projects (national and regional deployments).
\n\tAdjusts resources or phasing according to the economic context. Makes investment proposals that sustainably contribute to improving the store’s results. Anticipates and facilitates the implementation of business projects by leveraging their understanding of the store’s specificities.
\n\tOptimize the controllable expenses of the entity while ensuring its sustainability.
\n\tEnsures that the services provided by external contractors comply with the negotiated contracts. Makes necessary adjustments to ensure that controllable expenses align with set objectives, adhering to principles of accounting regularity.
\n\tAnalyzes and alerts on observed imbalances. Guarantees a constant level of security in the store and allocates appropriate resources.
\n\tWorks with the Personnel and Human Resources Manager to plan Personnel Expenses.<\/p>\n
Facilitate internal control<\/p>\n
\tEnsures that the security controls specified by the company are known and conducted (daily security check by the permanent staff, monthly and quarterly audits).
\n\tEnsures the Vigirisk security register is up-to-date. Familiarizes with and disseminates the Internal Control Guidelines (RCI) for various store missions and implements controls to assess compliance with procedures. Compiles and monitors unknown loss prevention plans.
\n\tInforms and monitors procedure implementation, including through MEARI (autonomous mastery and evaluation of internal risks). Ensures the smooth conduct of inventory and coordinates store inventory operations.
\n\tLeads internal control across all teams in the store, relying on Internal Control Guidelines (RCI). Ensures compliance with procedures (particularly through the principle of checks and balances). Alerts and ensures correction of any malfunctions.
\n\tEnsures the relevance of the Unknown Loss Prevention (DI) plan and oversees its implementation: a measurable plan based on inventory results. Manages inventories and ensures the reliability and efficiency of operations. Achieves satisfactory audit results (inventory and internal control).
\n\tManage high-quality customer relationships (internal and external). MANAGE adherence.
\n\tEnsures responsiveness in addressing internal and external customers. Raises awareness about fulfilling customer promises and participates in promoting Customer Satisfaction Survey results among store\/warehouse employees.
\n\tThe availability and quality of relationships in their department are recognized by both internal and external customers. Implements actions to contribute to improving customer satisfaction results in the store\/warehouse.
\n\tManage compliance with procedures and rules regarding the safety of people and property.
\n\tEnsures the implementation of security procedures. Identifies and assesses risky situations and implements corrective actions. Participates in prevention actions implemented in the store\/warehouse.
\n\tPromotes ergonomic and safety initiatives within their department.
\n\tAnalyzes recurring dysfunctions, responds, proposes, and implements prevention actions for the comfort of customers and teams.
\n\tRemains vigilant and continuously alert regarding safety. Corrects and ensures correction of any risky situations that endanger customers, employees, and service providers.<\/p>\n
Requirements<\/p>\n
\tDegree in Business Administration, Finance, Accounting, or related field.
\n\tPrevious roles as Internal Control Manager, Operations Manager, or Customer Service Manager in a retail environment.
\n\tProven leadership experience, adept at constructive expression of ideas and fostering teamwork.
\n\tExperience in strategic planning and executing action plans in a retail environment.
\n\tStrong communication, and interpersonal skills, fostering a positive work environment and aligning team goals with organizational objectives.
\n\tStrong understanding of inventory management, and merchandising techniques.
\n\tProven track record of achieving sales targets and driving store\u2019s profitability.
\n\tAnalytical mindset with the ability to interpret data and make data-driven decisions.
\n\tProficiency in inventory management software.
\n\tCustomer-focused approach and ability to drive a high-performance team.
\n\tAbility to lead the store as a duty manager.
\n\tAbility to open and close the store.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
leroymerlin.mcidirecthire.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/leroymerlin.mcidirecthire.com","_company_name":"Leroy Merlin","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Leroy Merlin is a major player in the global DIY market. As the founding company of GROUPE ADEO, Leroy Merlin offers products and solutions for DIY, decoration, construction and gardening. Leroy Merlin is present in 12 countries, with 100 000 co-workers and 400 stores. In 2015 we achieved turnove... read morer of more than \u20ac15 billion. At Leroy Merlin, we believe that people are the central resource of any business. This commitment has allowed us to be regularly reward by the \u201cGreat Place to Work\u201d Institute in different countries. Leroy Merlin as part of GROUPE ADEO is built upon 7 common values: honesty, generosity, mutual respect, closeness, simplicity, consistency and a sense of performance. Team work, initiative and entrepreneurship, as well as passion for people and products, are deeply rooted in our culture.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-15295","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/15295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=15295"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=15295"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=15295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}