Job Description: Franchise Administrator \u00a0 \u2013 Longmeadow, Edenvale<\/p>\n
\tACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and Dynamic Franchise Administrator for our head office in Edenvale.<\/p>\n
Purpose of the Role<\/p>\n
\tThe Franchise administrator will play a crucial role in providing comprehensive support to the Franchise Channel Manager and ensuring the smooth operation of administrative processes.
\n\tThis dynamic position requires a proactive and organized individual capable of handling a wide range of tasks with precision and discretion.<\/p>\n
Key Performance Areas<\/p>\n
\tManage daily ticketing system by attending to all queries and ensure they are actioned timeously
\n\tEnsuring all quotes follow ups are done and following up accordingly on report shared weekly
\n\tEnsuring all Owner managed stores Min\/Max orders are completed once a week
\n\tRelationship and co – operation with internal sales team and other departments when there is an additional project being rolled out
\n\tAssisting as and when needed with resolving Complaints when direct manager is off\/ not in
\n\tAssisting with opening of new stores by assisting manager in creating quotes and any additional requirements Mario asks at the time which will vary from store to store
\n\t\u00a0Assist with marketing strategies & execution of ACDC Head Office campaigns in alignment with Franchisor requirements \u2013 quarterly special roll outs, new campaign roll outs from Express or Dynamics
\n\tFollow up on \u201cFE Sheet\u201d back orders
\n\tFollowing up and liaising with contacts for special projects
\n\tResolving complaints as and when required in the instance that the manager is not on duty or in meetings (offering assistance in coordinating)
\n\tStand in for team members when absent (Franchise Internals)<\/p>\n
Requirements<\/p>\n
\tMatric
\n\t2-5 years in a similar role
\n\tTertiary qualification preferred
\n\tRetail experience<\/p>\n
Apply via company website ( https:\/\/acdc.co.za\/ ) or<\/p>\n
acdc.mcidirecthire.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/acdc.mcidirecthire.com","_company_name":"ACDC Dynamics SA","_company_website":"https:\/\/acdc.co.za\/","_company_tagline":"Established in 1984, ACDC Dynamics is the leading manufacturer, importer and distributor of quality products in the electrical, electronics, pumps and tools industries. Employing over 700 staff, ACDC Dynamics has its Head Office in Edenvale, Johannesburg with branches in Germiston, Cape Town, Pin... read moreetown and Riverhorse in KZN. Manufactured items from ACDC Dynamics includes transformers, power supplies, electronic timers, distribution boards, motor starters, MCCs and power factor correction systems. Since October 2006, ACDC Dynamics has manufactured and distributed Rhomberg Electronics, a long established premium brand whose products include timers, counters, temperature controllers, relays and sensors. These products are manufactured in Cape Town and distributed world-wide through the Rhomberg distributor network. The manufacturing facilities form part of our Cape Town branch in Paarden Eiland and are certified ISO9001:2008 by SABS. At its head office in Edenvale, there are 3 manufacturing workshops. The electronics workshop produces plug-in timers and relays. The transformer workshop manufactures power supplies and air cooled transformers from 1.5VA to 50kVA, up to 1000V. The panel workshop produces PFC systems, pump starters, MCCs, DBs, automatic changeover switches (ATS & AMF) and automation control systems with PLC, drives and telemetry. It has an estimating and engineering team to oversee stock and custom products production. ACDC Dynamics markets to specifiers, consulting engineers and architects, pulling back to distribute its products through OEMs, Franchises and electrical wholesalers throughout Southern Africa. 70 of the leading electrical wholesalers are appointed as official Distributors who keep stock and have trained staff to support ACDC Dynamics products. End users, electrical contractors and small OEMSs are referred to Franchises or Official Distributors, foot print permitting. This places ACDC Dynamics products within easy reach of anyone in Southern Africa. ACDC Dynamics products are specified in projects ranging from stadiums to mines, hotels to homes and from farms to breweries. ACDC Dynamics continues to develop its distribution footprint of Franchises in Southern Africa. A Franchise is an independently owned electrical wholesaler whose products are primarily sourced from ACDC Dynamics and trades with the brand ACDC Express. ACDC Dynamics further supports these franchises through the ACDC Express company, in that it provides its business model for implementation, as well as administrative and marketing support. One of the focused directions for ACDC Dynamics is going \u201cgreen\u201d with the company offering an extensive range of power saving products, including LED lighting, plus alternative and hybrid power supply systems with on and off-grid solutions, combining Solar PV and wind generators with mains electricity and conventional diesel and petrol back-up generators. Solar water heating systems supplied by ACDC Dynamics are also an important part of this initiative. The company is committed to providing fast, efficient and friendly service. Internal systems are constantly evaluated and upgraded where needed, always keeping in mind, that the end goal is to make life easier for customers. The company provides national sales and technical call centres. Orders and enquiries may be processed through this website, as well as viewing copies of invoices, credit notes and POD\u2019s. ACDC Dynamics has also implemented a sign-on-glass system in a bid to remove any unnecessary paperwork from the order process. ACDC Dynamics is proud of its Apprentice school, an initiative that is run once every two years. The two year apprenticeships trains electricians, electronic mechanicians and armature winders. One of the company\u2019s many strengths is its\u2019 catalogue, which is widely recognised as a benchmark in the electrical industry. At over 1000 pages the 2019\/20 catalogue is is our biggest, boldest catalogue yet, and stands as proof of ACDC Dynamics\u2019 determination to keep evolving and providing the most up to date products possible. The Rhomberg catalogue is additional to this. Many short form catalogues are also available, in order to better service any customers with more specific interests. Product ranges include Alarms, Hygiene, Industrial and Domestic Automation, Telemetry Systems, Pumps, Switchgear & Instrumentation, Energy Management and Power Factor Control, Solar and Wind generators, Tools, Wire, Adhesives and consumables, cable and wire management products, and the most comprehensive range of Lighting including energy saving lighting using CFL, inductive and LED technologies. Leading international brands from ACDC Dynamics include C&S (India), Datalogic (Italy), Gewiss (Italy), Terasaki (Japan) and Weicon (Germany). ACDC Head Office Building, 26 Nguni Drive, Longmeadow Estate West, Edenvale, Gauteng, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-15445","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/15445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=15445"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=15445"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=15445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}