Job Description<\/p>\n
\tWestfalia Fruit Products, situated in both Cape Town, Klapmuts and Gauteng, Midrand has a vacancy for a suitably qualified and experiencedCustomer Lead South Africa.
\n\tWestfalia Fruit, a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce – 365 days a year & across the globe.\u00a0
\n\tWith the largest avocado-growing footprint in the world, we are recognized as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.\u00a0<\/p>\n
Purpose of the role:<\/p>\n
\tThe Customer Lead will own the Profit and Loss (P&L) for the unit and be accountable for driving all commercial decisions related to South Africa across the geographic remit.
\n\tThis role requires a strategic leader who can operate day-to-day activities while setting long-term direction, ensuring alignment with our customers’ needs and overarching South African market unit objectives.\u00a0
\n\tThe South African Customer Lead will be expected to perform other duties, projects or activities, as may be required to fulfil the needs of the business but in line with the skills and experience of the role.<\/p>\n
Key Responsibilities:<\/p>\n
P&L Management and Ownership<\/p>\n
\tOwn and manage the full P&L for the Market Unit
\n\tDrive revenue growth and profitability through integrated strategic planning and execution for South African customers
\n\tMonitor financial performance, analyse variances, and implement corrective actions as needed
\n\tDevelop annual budgets, forecasts, and financial plans in collaboration with the finance team and functional leads
\n\tEstablish and monitor KPIs to track operational performance and drive accountability<\/p>\n
Strategic Leadership<\/p>\n
\tSet the strategic direction for fresh and convenience product portfolios in alignment with strategic targets
\n\tInfluence functional teams, such as Procurement & Operations to align their work with local market needs
\n\tProvide input and feedback to contribute to the Objectives and Key Results (OKRs) of functional employees within the South African market
\n\tSet OKRs for direct reports in line with strategic priorities
\n\tConduct market analysis to inform strategic decisions and identify growth opportunities
\n\tDevelop a comprehensive plan for growth, with joint business planning with key customers whilst maintaining and reducing operating costs, where possible<\/p>\n
Operational Excellence<\/p>\n
\tOversee day-to-day operations to ensure efficiency and effectiveness
\n\tCollaborate with functional heads in Procurement, People & Culture, Finance, and Operations to optimize processes
\n\tEnsure alignment with Group processes, ways-of-working and operational\/health & safety practices
\n\tIdentify potential risks and develop mitigation strategies
\n\tLeverage on technology and automation where applicable to enhance operational performance<\/p>\n
Commercial Decision-Making<\/p>\n
\tDrive commercial strategies and decisions to enhance market position
\n\tIdentify and pursue new business opportunities and partnerships
\n\tEnsure customer satisfaction and retention through exceptional service delivery
\n\tIdentify and capitalise on opportunities to drive revenue growth and expand market share<\/p>\n
Collaboration and Partnering<\/p>\n
\tWork collaboratively with other Business & Market Unit Directors\u00a0
\n\tEngage with Customer Group Directors to align strategic initiatives
\n\tFoster a culture of collaboration within the local team and across the organisation
\n\tWork with functional leaders to ensure their activities support local market needs
\n\tEncourage innovation in products, services, and processes to maintain competitive advantage
\n\tBuild strategic partnerships with key industry players, suppliers, and stakeholders
\n\tEngage with Market Unit Directors from other countries to share insights and best practices
\n\tParticipate in Customer Leadership Meetings to contribute to regional strategies<\/p>\n
Leadership and Team Development<\/p>\n
\tProvide leadership and guidance to the local team
\n\tDevelop and mentor colleagues to build a high-performing team and promote career development and individual growth
\n\tCultivate a positive, inclusive, and high-performance culture aligned with Company values
\n\tInspire and motivate the team to achieve collective and individual goals
\n\tLead the team through organisational changes, ensuring minimal disruption and sustained engagement<\/p>\n
Minimum Requirements:<\/p>\n
Education and Experience:<\/p>\n
\tBachelor’s degree in business administration, Marketing, or a related field (MBA preferred)<\/p>\n
Knowledge and Skills:\u00a0<\/p>\n
\tProven executive leadership experience in commercial roles, including sales, business development, or related fields in the fresh produce environment
\n\tStrong track record of achieving revenue targets and driving commercial success
\n\tDeep understanding of the South African fresh produce market, alongside the relevant local markets (a plus) and relevant industry trends
\n\tCategory Management \/ Joint Business Planning<\/p>\n
Behavioural Competencies:<\/p>\n
\tFluent in written and oral English
\n\tExcellent communication, negotiation, and interpersonal skills
\n\tAbility to thrive in a dynamic, fast-paced environment and lead by example
\n\tExperience working in an environment with diverse cultures<\/p>\n
Remuneration:<\/p>\n
\tThe Company offers a Total Guaranteed Remuneration Package which comprises provident funds, insured benefits, and an option to structure an annual bonus.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.nticesearch.com ) or<\/p>\n
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