{"id":15911,"date":"2025-08-08T10:00:32","date_gmt":"2025-08-08T10:00:32","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/manager-customer-service-centre-nelspruit-administrative-assistant-x4-senior-auditor-cyber-security\/"},"modified":"2025-11-09T00:24:36","modified_gmt":"2025-11-09T00:24:36","slug":"manager-customer-service-centre-nelspruit-administrative-assistant-x4-senior-auditor-cyber-security","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=15911","title":{"rendered":"Manager: Customer Service Centre: Nelspruit \n\n\n            \n\n            \n            Administrative Assistant (X4) \n\n\n            \n\n            \n            Senior Auditor: Cyber Security \n\n\n            \n\n            \n            Manager: Actuarial Valuations and Statistical Analysis \n\n\n            \n\n            \n            Specialist: Ethics \n\n\n            \n\n            \n            Specialist: Audit Data Analysis"},"content":{"rendered":"<p>Key Performance Areas<\/p>\n<p>Management of Department<\/p>\n<p>\tDevelopment the business plans for the CSC aligned with the RAF strategic plan of the RAF.<br \/>\n\tProvide technical assistance to employees within the Claims Onboarding Department in the Province.<br \/>\n\tClaims Onboarding include consultations, origination of direct claims, direct claim lodgement, pro-active and re-active information collection, and pre-merits assessment.<br \/>\n\tManage the activities of the Hospital Service Centres, Community service Centre (including\u00a0Registrations and Validation\/Verification, Merits team).<br \/>\n\tMobilise employees within the Province to actively practice the RAF mission, vision, values and strategic objectives.<\/p>\n<p>Ensure implementation of continuous improvements initiatives to enhance service delivery &amp; effective reporting.<\/p>\n<p>\tPrepare and submit monthly progress reports to the Senior Claims Manager.<br \/>\n\tEnsure effective and sufficient recording of daily activities of the Department.<br \/>\n\tEnsure the timely completion of financial reports.<\/p>\n<p>Ensure adherence to corporate governance within the team.<\/p>\n<p>\tPrepare and manage the annual budget for the CSC in accordance with legislation and RAF targets and goals.<br \/>\n\tPrepare the annual administrative and human resource budget for the budget for the Department in the Region.<br \/>\n\tEnsure that employees adhere to the PFMA.<br \/>\n\tMonitor the departmental expenditure.<\/p>\n<p>Stakeholder Management \u00a0<\/p>\n<p>\tFacilitate communication with all levels of stakeholder contact.<br \/>\n\tEnsure that the RAF values are adhered to in all dealings with stakeholders.<br \/>\n\tEnsure adequate representation of the Fund in relevant external activities and events.<br \/>\n\tEnsure a positive relationship with all internal and external stakeholders. Ensure external stakeholders are continuously engaged to improve relationships.<\/p>\n<p>People Management.<\/p>\n<p>\tProvide leadership and inspire team members towards high performance.<br \/>\n\tManage performance and development of reporting staff.<br \/>\n\tProvide coaching to team members on an ongoing basis.<br \/>\n\tSet operational goals and targets for teams.<br \/>\n\tEnsure proper planning and allocation of consistent workload within the Department.<br \/>\n\tFacilitate weekly team lead meetings to ensure maintenance of the crucial interface between management and staff.<\/p>\n<p>Qualifications<\/p>\n<p>\tNQF 7 (Bachelor\u2019s Degree or Advanced Diploma) related qualification to discipline.<br \/>\n\tNQF8 (Post graduate Diploma \/ Honors Degree \/ Professional Qualification Degree) Advantageous.<\/p>\n<p>Experience<\/p>\n<p>\t6-8 working experience in a claims\/legal environment of which 2 years must have been at a manager\/supervisory level.<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.raf.co.za ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Road Accident Fund","_company_website":"http:\/\/www.raf.co.za","_company_tagline":"The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to ve... read morehicles, buildings, vehicle contents) is excluded from cover.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-15911","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/15911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=15911"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=15911"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=15911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}