Job Description<\/p>\n
\tProvides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.<\/p>\n
Responsibilities<\/p>\n
Customer Service<\/p>\n
\tProvide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.<\/p>\n
Solutions Analysis<\/p>\n
\tAnalyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.<\/p>\n
Receiving Visitors<\/p>\n
\tReceive visitors and assist with various requests for information, referring more complex matters to colleagues.<\/p>\n
Customer Relationship Management (CRM) Data<\/p>\n
\tSchedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.<\/p>\n
Customer Needs Clarification<\/p>\n
\tSet clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer’s level of interest, and to identify and respond to areas requiring further information or explanation.<\/p>\n
Customer Relationship Development \/ Prospecting<\/p>\n
\tDevelop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.<\/p>\n
Operational Compliance<\/p>\n
\tDevelop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.<\/p>\n
Business Development<\/p>\n
\tMonitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.<\/p>\n
Sales Opportunities Creation<\/p>\n
\tDevelop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.<\/p>\n
Data Exploration<\/p>\n
\tConduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.<\/p>\n
Network of Influence<\/p>\n
\tDemonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.<\/p>\n
Requirements: Skills, Qualifications and Experience required<\/p>\n
\tGrade 12 (Matric).
\n\tValid Driver\u2019s licence and Own Car
\n\tFAIS Compliance
\n\tClear criminal and credit check
\n\tMinimum of 3 years working experience (preferably in sales)
\n\tComputer literacy (MS Word, Powerpoint and Outlook)
\n\tExcellent communication skills (written and verbal)
\n\tPresentations skills an added advantage<\/p>\n
Skills<\/p>\n
\tBuilding Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships<\/p>\n
Competencies<\/p>\n
\tAction Oriented
\n\tBalances Stakeholders
\n\tBuilds Networks
\n\tCollaborates
\n\tCommunicates Effectively
\n\tCustomer Focus
\n\tDrives Results
\n\tEnsures Accountability<\/p>\n
Education<\/p>\n
\tNQF Level 5 – Higher, Advance or Occupational Certificate or equivalent<\/p>\n
Closing Date<\/p>\n
\t14 August 2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.oldmutual.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Old Mutual","_company_website":"https:\/\/www.oldmutual.com","_company_tagline":"Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[19],"job-types":[12],"class_list":{"0":"post-16153","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-limpopo","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/16153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=16153"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=16153"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=16153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}