In this\u00a0Cross Border Controller\u00a0position<\/p>\n
\tUnderstand & process Road Freight shipment requests and execute such request expertly.
\n\tTo arrange bookings based on customer requirements with the most qualified & cost efficient transport supplier, capable of executing the shipment requirements.
\n\tRegister shipments on CW1 within the specified timeframes (1 hour) after receiving shipping instructions
\n\tProcess shipping documentation acquired from customers in the most adequate way to allow DHL CDZ to efficiently & effectively customs clear the shipment within the specified time frame (3 hours)
\n\tEnsuring all shipping documents related to the file are accurately named and stored on eDOCS, following stated document management best practices
\n\tEnsuring all ACR\u2019s & WIP\u2019s are loaded onto registered file at time of registration
\n\tEnsuring all files are properly billed out within the acceptable time frames following best billing practices & ensuring accepted GP margins are maintained.\u00a0 Files need to be opened at inception of the transaction and invoice upon receipt of the POD. Or dispatch (as per customer SOP).
\n\tTo co-ordinate movement of cargo within required\/stipulated time frames in order to meet customer needs.
\n\tTo manage and monitor all parties in the supply chain of the shipment (Shipper, Carrier & Agents)
\n\tTo develop and maintain relationships with suppliers and customers.
\n\tTo prepare specific customer reports whenever required.
\n\tSupport the Head of Road Freight with negotiation & maintenance of supplier rates and contracts, new\/change of systems, directives.
\n\tReceive and accept transport orders from customers.
\n\tBook shipment with transporter on time.
\n\tFollow up acquittals for RIT\/RIB shipments.
\n\tFollow up PODs (proof of delivery) with transporters.
\n\tArrange collection \/ packing of customer cargo.
\n\tSupply carrier with transport order instructions, CW1 reference No.
\n\tSend Pre-alerts to customer & destination offices and agents.
\n\tInvoice shipment based on estimate or rate agreements.
\n\tTo produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations.
\n\tTo participate within the department with regards to industry or regulation changes.
\n\tThe identification of Hazardous Cargo and ensuring the cargo is transported under the right regime
\n\tFollow up Standard Operating Procedures (general or customer specific).<\/p>\n
Now, here is what we need from you!<\/p>\n
\tRegulation knowledge \u2013 Local Customs & Destination Country Customs & Road Transport requirements
\n\tCCO Certified on CW1.
\n\tCustomer focused
\n\tMicrosoft Office applications (Excel, PowerPoint & Word)
\n\tCapacity to work on Role 3 and Manage Sickfile Dashboard
\n\tCommunication skills \u2013 written and spoken
\n\tInterpersonal skills
\n\tNegotiation skills
\n\tPlanning, organizing & time management skills
\n\tCapacity to work under pressure<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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