Purpose of the Role<\/p>\n
\tThe Sales Account Executive plays a pivotal role in driving iStore\u2019s customer upgrade programme by engaging with existing and potential customers from our database. This is a desk-based, high-performance sales role requiring a consultative approach, understanding the customer\u2019s needs, matching them with the right Apple products and mobile contract solutions, and following the opportunity through to closure.
\n\tUnlike a traditional outbound call centre role, this position demands a high level of ownership over the sales process, strong relationship-building skills, and a tenacious drive to meet and exceed targets.<\/p>\n
Key Responsibilities & Deliverables<\/p>\n
Customer Engagement & Sales Execution<\/p>\n
\tProactively connect with customers identified through upgrade campaigns, inbound web leads, and customer value marketing initiatives.
\n\tTake a consultative approach to understand the customer\u2019s lifestyle, usage patterns, preferences, and budget.
\n\tRecommend the best product and contract solution \u2014 from SIM-only deals to premium handset and data packages.
\n\tPromote exclusive upgrade offers, limited-time promotions, and value-added iStore services.
\n\tOwn the customer relationship from first contact to final deal closure, ensuring consistent follow-up.<\/p>\n
Lead Management & Conversion<\/p>\n
\tMaintain accurate and up-to-date customer records in the CRM system.
\n\tPrioritise and follow up on all leads within defined SLA timeframes.
\n\tDemonstrate resilience and persistence to convert opportunities into closed sales.
\n\tAddress and overcome customer objections through tailored, benefit-led solutions.<\/p>\n
Industry & Product Expertise<\/p>\n
\tMaintain expert knowledge of Apple products, mobile contract types, and partner network platforms (Vodacom, MTN, Telkom).
\n\tUnderstand and manage processes such as porting, SIM swaps, RICA requirements, and contract renewals.<\/p>\n
Quality, Compliance & Risk Management<\/p>\n
\tEnsure strict compliance with RICA, POPIA, CPA, and company sales protocols.
\n\tMaintain accurate documentation and audit trails for every transaction.
\n\tReport any irregularities or suspected fraudulent activity immediately.<\/p>\n
Customer Relationship Management<\/p>\n
\tDeliver a premium, customer-first experience that builds trust and loyalty.
\n\tProvide post-sale assistance where required, ensuring a smooth onboarding and activation process.
\n\tAct as a brand ambassador for iStore and the Apple ecosystem.<\/p>\n
Qualifications & Experience<\/p>\n
\tMatric \/ Grade 12 \/ NQF Level 4 or higher (Sales, Marketing, or Business qualification advantageous)
\n\t2\u20134 years\u2019 proven sales success in a target-driven environment
\n\tTrack record of exceeding KPIs in a B2C or B2B sales setting
\n\tExperience in managing a sales pipeline and closing high-value deals<\/p>\n
Skills & Competencies<\/p>\n
\tStrong consultative selling ability
\n\tExcellent verbal communication and active listening skills
\n\tResilient, persistent, and self-motivated
\n\tExceptional attention to detail with accurate data handling
\n\tTechnologically confident (CRM systems, sales dashboards, multi-screen workflows)
\n\tHigh integrity with strong compliance awareness<\/p>\n
Working Environment<\/p>\n
\tDesk-based in a fast-paced sales environment
\n\tIncentive-driven culture with recognition for top performers<\/p>\n
Apply via company website ( http:\/\/www.core.co.za ) or<\/p>\n
core.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/core.simplify.hr","_company_name":"Core Group","_company_website":"http:\/\/www.core.co.za","_company_tagline":"We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in t... read moreheir industry, sometimes creating entire new categories. At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system. Core Group represents some of the world\u2019s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information. 1 Sandton Drive, Sandton, Gauteng, South Africa, 2196","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-16663","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/16663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=16663"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=16663"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=16663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}