Role Definition<\/p>\n
\tWe have an opportunity for a Business Development Manager in South Africa. The position is responsible for overseeing and delivering all sales and integrated customer offerings to customers in the Africa and Middle East territories. As a Business Development Manager, you will lead and manage dealer relationships to market the company\u2019s products and services and develop dealer sales capability for the diesel and gas gen-set market in Africa Middle East. You will be responsible for planning, setting, and achieving the Business Plan while driving overall sales and Go-To-Market strategies to promote the company\u2019s products and services<\/p>\n
What You Will Do:<\/p>\n
\tUnderstanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
\n\tDesigning and assisting dealers on the forecast, sales\/rental\/used strategy planning, and sales techniques, supporting the rollout of new products.
\n\tPerforming regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
\n\tLeading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.
\n\tAssessing dealers\u2019 technical and soft skills capabilities and proposing training plans accordingly.
\n\tEnsuring rigour and accurate data input in CRM system leading to meaningful reports.
\n\tPreparing and leading regular Business Reviews with dealers and internal management teams.<\/p>\n
What You Will Have:<\/p>\n
\tCustomer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
\n\tIndustry Knowledge: Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
\n\tspecific publications.
\n\tValue Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product\/service ‘value’ and to differentiate support offerings that address clearly understood customer needs.
\n\tEffective Communication: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication.
\n\tNegotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
\n\tRelationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.<\/p>\n
Top Candidates Also Have:<\/p>\n
\tExperience in Diesel and Gas Power Generators sales, Data Centers, parts and services, knowledge of Salesforce or similar CRM systems; Degree in Mechanical \/ Electrical engineering
\n\tProven experience (7 years minimum) In a similar role
\n\tA completed university degree in engineering (Electrical or Mechanical), or related field.
\n\tMust be proficient in English. Arabic or French is a plus.<\/p>\n
Additional Information:<\/p>\n
\tThe role requires up to 35% of travel within the EAME region
\n\tOnsite.<\/p>\n
Deadline:2nd September,2025<\/p>\n
Apply via company website ( ) or<\/p>\n
careers.caterpillar.com<\/p>\n
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