{"id":17046,"date":"2025-08-21T12:01:14","date_gmt":"2025-08-21T12:01:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/marine-relationship-manager-marine-underwriting-manager\/"},"modified":"2025-09-05T00:28:34","modified_gmt":"2025-09-05T00:28:34","slug":"marine-relationship-manager-marine-underwriting-manager","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=17046","title":{"rendered":"Marine Relationship Manager \n\n\n            \n\n            \n            Marine Underwriting Manager"},"content":{"rendered":"<p>Role Purpose\u00a0\u00a0 \u00a0<\/p>\n<p>\tTo generate sales, foster and maintain relationships with all Stakeholders in the market and within the business. Underwrite risks as permitted by your underwriting authority to meet the requirements of the business plans and the strategic targets.<\/p>\n<p>Requirements\u00a0\u00a0 \u00a0<\/p>\n<p>\tAt least 5 years\u2019 experience in Marine Underwriting and Quoting.<br \/>\n\tPrevious experience as Senior Underwriter\u00a0<br \/>\n\tMatric<br \/>\n\tRE5 (Regulatory Examination: Representatives)<br \/>\n\tInsurance qualitification \/ NQF level 5 (minimum)<\/p>\n<p>Duties &amp; Responsibilities\u00a0\u00a0 \u00a0<br \/>\nINTERNAL PROCESS<\/p>\n<p>\tBuild and maintain sustainable relationships with all stakeholders to the benefit of the company and its external stakeholders<br \/>\n\tPreparing new business quotations within the allocated mandate,<br \/>\n\tManaging aged debtors with the brokers on instruction of the Underwriting Manager<br \/>\n\tProviding support to Underwriters on quotes which fall outside their mandates<br \/>\n\tProvide weekly report to Underwriting Manager and team with feedback from broker visits<br \/>\n\tFoster relationships between Underwriting team and broking market with facilitating periodic visits with underwriter<br \/>\n\tInvestigate stakeholders&#8217; challenges with collaborative approach and identify ways the business could better address those needs<br \/>\n\tAssess level of client satisfaction with current products and services and report to Management<br \/>\n\tProvide excellent service in order to maintain a positive reputation for the business<br \/>\n\tResolve any escalate complaints in a prompt and professional manner to maintain good relationships and stakeholder satisfaction, with the guidance of management where required.<br \/>\n\tIdentify and report process and system failures and enhancements to improve stakeholder experience.<\/p>\n<p>CLIENT<\/p>\n<p>\tContinuously deliver on turnaround times and quality standards and resolve issues speedily to enhance client service delivery<br \/>\n\tDrive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.<br \/>\n\tInteract with stakeholders to explain products and service offerings, address queries and strengthen their satisfaction with the business.<br \/>\n\tEnsure that queries are tracked, accurately resolved.<br \/>\n\tProvide authoritative, expertise and advice to clients and stakeholders.<br \/>\n\tBuild and maintain relationships with clients and internal plus external stakeholders.<br \/>\n\tDeliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed<br \/>\n\tMake recommendations to improve client service and fair treatment of clients within area of responsibility.<br \/>\n\tParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service<\/p>\n<p>PEOPLE<\/p>\n<p>\tBuild and foster strong relationships.<br \/>\n\tContinuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.<br \/>\n\tParticipate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.<br \/>\n\tTake ownership of driving own career development.<br \/>\n\tProvide supporting role to marine team as required, in relation to the role<\/p>\n<p>FINANCE<\/p>\n<p>\tProvide input into the risk identification processes and communicate recommendations in the appropriate forum.<br \/>\n\tProactively work with finance to manage debtors.\u00a0<\/p>\n<p>Competencies\u00a0\u00a0 \u00a0<\/p>\n<p>\tWritten and verbal communication<br \/>\n\tMarine Technical Underwriting<br \/>\n\tPresentation skills<br \/>\n\tExcellent communication and interpersonal skills.<br \/>\n\tStrong relationship-building and networking abilities.<br \/>\n\tProven ability to understand and address client needs.<br \/>\n\tExcellent problem-solving and conflict-resolution skills.<br \/>\n\tStrong sales and negotiation skills.<br \/>\n\tAbility to work independently and as part of a team.<br \/>\n\tProficiency in relevant software and tools (e.g. Microsoft products)<br \/>\n\tKnowledge of the industry and market<br \/>\n\tSound knowledge of marine products, policies, procedures and processes.<br \/>\n\tGeneral knowledge of all business-related rules and regulations<br \/>\n\tRelevant regulatory and compliance requirements\u00a0<\/p>\n<p>Deadline:4th September,2025<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Guardrisk","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-17046","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/17046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=17046"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=17046"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=17046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}