Core Description<\/p>\n
\tPrimarily form part of the Backup and Security team responsible to monitor and apply backup and security policies. The incumbent is also\u00a0responsible for installation, maintenance, configuration, support, and service improvements in the OT environment, and the\u00a0
\n\thandling of workstation and server calls, investigating and troubleshooting general Server OS related issues, diagnosis and problem solving and assignment of calls during office hours and after hours (standby).<\/p>\n
Key Deliverables \/ Primary Functions<\/p>\n
\tMonitor multi-client servers using Monitoring systems\u00a0
\n\tMonitor environment backups and security compliance and action accordingly to ensure all devices comply to security requirements and backups complete successfully.
\n\tTroubleshoot and resolve system issues with servers via remote tools and on-site.
\n\tInstall, configure, test, and maintain OS application software and system management tools.
\n\tPerform Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers.
\n\tEscalate and monitor calls 24\/7.
\n\tResolve and assign calls to the correct competencies on multiple ticket logging systems.<\/p>\n
Core Functional Skills & Capabilities<\/p>\n
\tProblem solving
\n\tData Management
\n\tCybersecurity Tools & Solutions
\n\tHardware Troubleshooting
\n\tCustomer Focus<\/p>\n
Core Behavioural Competencies<\/p>\n
\tJob Match
\n\tAnalysing
\n\tApplying expertise & Technology
\n\tDeciding & Initiating Action
\n\tDelivering Results & Meeting customer expectations
\n\tPlanning & Organising<\/p>\n
Minimum Qualifications<\/p>\n
\tNQF 4: Grade 12 National Diploma<\/p>\n
Additional Education -Preferred \/Advantage<\/p>\n
\tNQF 6: 3 year Degree\/ Diploma\/ National Diploma in Engineering or Information Technology<\/p>\n
Experience<\/p>\n
\tA minimum of 2 years\u2019 experience in Backup, end point security & support is required.<\/p>\n
Certifications<\/p>\n
\tMCP
\n\tMS Certified Solutions Associate MCSA
\n\tMS System Administrator (MCSA)
\n\tMS Certified Solutions Expert MCSE
\n\tMS MCSA: Windows Server 2008 or MS MCSE Server Infrastructure 2012
\n\tCompTIA Security+ Certification
\n\tCompTIA A +
\n\tMVISION Endpoint Essentials Exam (Technical)<\/p>\n
Professional Memberships in Relevant Industry<\/p>\n
Level of Engagement & Span of Control<\/p>\n
\tSpan of Control\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0: 0<\/p>\n
Level of Engagement :\u00a0Internal Stakeholders; external clients<\/p>\n
Special Requirements \/ Employment Condition<\/p>\n
\tPrimarily based in Secunda but will need to travel to outlying areas possibly with own transport
\n\tValid Drivers license
\n\tCandidate will be required to undergo a site based medical<\/p>\n
Workplace \/ Physical Requirements<\/p>\n
\tClient Roaming
\n\tBillable<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.bcx.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"BCX","_company_website":"http:\/\/www.bcx.co.za","_company_tagline":"BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa\u2019s premier end-to-end digital solutions partner, providing the world\u2019s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa\u2019s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-17173","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/17173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=17173"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=17173"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=17173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}