Main Purpose of the Role:<\/p>\n
\tResponsible for driving the creation, commercialization and implementation of the DSV service catalogue for Airfreight & Sea freight, architecting the approach, framework and methodology used to embed the service catalogue into our various digital offers for customers.
\n\tDrives implementation and development of the product framework, tools, and templates to ensure consistency across the Digital Solutions offered by DSV.
\n\tAligns the Airfreight & Sea freight catalogue offers between Commercial and Divisions, enabling & maintaining a global standardized implementation of our DSV products and service offerings within our Digital solutions.
\n\tFacilitates enablement through customer facing platforms, BCM teams, and other stakeholders. Supports senior management in strategic decision-making<\/p>\n
Duties & Responsibilities:<\/p>\n
Product & Service Definition:<\/p>\n
\tFacilitate the creation and refinement of product and service definitions for enterprise-level Airfreight & Sea freight offerings.
\n\tEnsure product and service definitions are aligned with the company\u2019s overall strategic goals, customer needs, and industry trends.
\n\tCollaborate with the global Enterprise Service Catalogue team and cross-functional teams to translate business requirements into technical specifications and product features.
\n\tDrive & verify the implementation of our Enterprise Service Catalogue into our various customer facing applications & Digital solutions<\/p>\n
Stakeholder Collaboration & Communication: \u00a0<\/p>\n
\tServe as the liaison between business units, global teams, and IT departments to gather input, define needs, and create alignment on product\/service offerings.
\n\tAct as a key point of contact for Airfreight & Sea freight product and service definition-related inquiries and support throughout the lifecycle.
\n\tCommunicate changes & requirements to the Enterprise Service Catalogue to internal stakeholders<\/p>\n
Documentation:<\/p>\n
\tCreate and maintain clear, comprehensive product and service implementation documentation, user stories, and use cases.
\n\tEnsure that documentation is up-to-date, well-organized, and accessible to relevant stakeholders.<\/p>\n
Requirements Gathering & Prioritization:<\/p>\n
\tWork with internal teams & stakeholders to gather & verify requirements for Airfreight & Sea freight products and services.
\n\tCommunicate demand & requirements to the global Enterprise Service Catalogue team and follow up on the actual implementations<\/p>\n
Professional Qualifications:<\/p>\n
\tBachelor\u2019s degree in Business Administration, Product Management, Engineering, or a related field.
\n\tStrong understanding of enterprise product development, lifecycle management and transport & logistics
\n\tExcellent communication and facilitation skills with the ability to engage and influence diverse stakeholder groups.
\n\tExperience with business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or similar).
\n\tStrong analytical and problem-solving skills with the ability to translate complex ideas into actionable plans.
\n\tFamiliarity with Agile methodologies or other relevant frameworks for managing product\/service lifecycles.<\/p>\n
Additional Computer Skills:<\/p>\n
\tProficient in Excell, PowerPoint, word and Outlook<\/p>\n
Other Minimum Requirement:<\/p>\n
\tThis position typically operates in a hybrid environment, balancing office and remote work.
\n\tOccasional travel may be required for stakeholder meetings or product-related events.<\/p>\n
Job-Related Requirements:<\/p>\n
\tExperience in working with cross-functional teams and facilitating workshops or meetings.
\n\tKnowledge of industry-specific standards and regulations related to transport & logistics.<\/p>\n
Apply via company website ( http:\/\/www.dsv.com\/About-DSV ) or<\/p>\n
jobs.dsv.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.dsv.com","_company_name":"DSV","_company_website":"http:\/\/www.dsv.com\/About-DSV","_company_tagline":"In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world\u2019s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers\u2019 entire supply chain by tra... read morensporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Vision and strategy Our vision is supported by five strategic focus areas that set the ambition for DSV. We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner. 1st Floor Podium, John Ross House, 22-36 Margaret Mncadi Avenue Durban 4001 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-17447","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/17447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=17447"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=17447"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=17447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}