bout the role:\u00a0<\/p>\n
\tJoin TikTok\u2019s Global Business Solutions team as a Client Solutions Manager, where you will play a pivotal role in helping services clients achieve their marketing goals and drive growth on one of the world\u2019s fastest-growing platforms. This role requires a strategic, solution-driven approach to building long-term client relationships, where you will advocate for TikTok\u2019s innovative advertising products and strategies.
\n\tYou will act as a trusted advisor, guiding clients through the evolving digital advertising landscape and recommending tailored solutions that align with their business objectives. By leveraging TikTok\u2019s creative capabilities and data-driven insights, you will empower clients to develop and execute campaigns that drive measurable results and business growth.
\n\tChampion TikTok\u2019s Product Solutions: Act as a strategic advisor, guiding service industry clients to leverage TikTok\u2019s advertising products and features to drive innovative, data-driven marketing strategies that align with their business goals.
\n\tDrive Product Adoption & Growth: Advocate for the adoption of TikTok\u2019s full suite of products, helping clients understand their value and how they can be integrated into broader marketing strategies for maximum impact.
\n\tFoster Client Relationships: Build and nurture long-lasting relationships with key clients and agencies, positioning yourself as a trusted partner who can recommend and drive solutions that leverage TikTok\u2019s product offerings.
\n\tOversee Campaign Execution: Collaborate with cross-functional teams (ad operations, product, creative and marketing science) to ensure the seamless execution of product-driven campaigns that meet client objectives.
\n\tProvide Product-Driven Insights: Use data analytics to track, analyze, and optimize campaign performance, providing clients with actionable insights to refine and enhance their product-centric strategies.
\n\tCollaborate & Innovate: Work closely with product teams to ensure clients are utilizing the latest TikTok features and products, contributing feedback and insights to help shape future product development.
\n\tSupport Partnership (BPM) Teams: Assist in pre-sales efforts by conducting market research, developing pitches, and advising on TikTok\u2019s product solutions that align with client needs and objectives.
\n\tOptimize and Troubleshoot: Proactively identify and resolve any product-related issues during campaign execution, working closely with internal teams to ensure optimal performance.
\n\tDrive Business Growth: Focus on client retention, upsell opportunities, and renewals by identifying how TikTok\u2019s products can deliver long-term value and foster deeper client engagement.
\n\tConduct Business Reviews: Lead regular business reviews with clients, ensuring the continued success and optimization of their campaigns and TikTok product usage, while exploring new opportunities for growth.<\/p>\n
Qualifications
\nMinimum Qualification(s)<\/p>\n
\tExperience: At least 5 years experience in client-facing roles, with a strong background in digital marketing, account management, or consultancy, preferably with Service Industry clients or agencies.
\n\tAnalytical Mindset: Demonstrated ability to use data to drive decisions and optimize campaign performance.
\n\tClient-Centric: A natural communicator and relationship builder, committed to delivering solutions that foster client satisfaction and long-term business growth.
\n\tStrategic Thinking: Strong problem-solving skills with a keen ability to align marketing strategies with client goals.
\n\tIndustry Expertise: Deep understanding of the digital marketing ecosystem and trends in the services sector.<\/p>\n
Preferred Qualification(s)<\/p>\n
\tExperience working with social media advertising platforms (TikTok or similar).
\n\tFamiliarity with attribution modeling and performance measurement techniques.
\n\tBackground in agency work or experience collaborating with agencies.
\n\tFlexibility to travel for client meetings, events, or other business needs<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
www.linkedin.com<\/p>\n
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