Job Description :<\/p>\n
\tAs a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication skills and strive to exceed customer expectations. Personal concierge shoppers arerequired to remain in-store during working hours.
\n\tTo be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer<\/p>\n
Duties and Responsibilities :<\/p>\n
\tHelping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
\n\tSupporting customers by fulfilling placed orders and making payments in person.
\n\tResponding promptly and effectively to customers’ complaints and requests.
\n\tAdvising customers on suitable substitutes for dated, discontinued, or unavailable products.
\n\tReporting customer issues, supply shortages, and inferior products to Management immediately.
\n\tEngaging with customers and ensuring any special instructions given by the customer are followed.
\n\tEnsuring that orders are accurately selected, scanned, and packed.
\n\tAssisting with order collection, packaging, loading, and payment, where required.
\n\tKeeping track of product offerings and availability.
\n\tCollaborating with store departments to ensure efficient service delivery.
\n\tConsistently manage own priorities to achieve all deliverables.
\n\tFollow any lawful and reasonable instructions from your supervisor.
\n\tAct as part of the team and always assist other members of the team in achieving common goals.
\n\tConsistently live and be an example of the Company’s values<\/p>\n
Job Requirements:<\/p>\n
\tMatric\u00a0
\n\tMust be based in the area or closer\u00a0
\n\tMust be Fluent in English\u00a0
\n\tMust be able to type in full sentences\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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