Job Summary<\/p>\n
\tHead: Strategic Portfolio Management is a pivotal role reporting into Executive: Business Transformation & Strategic Change. The portfolio for this role focuses on effective delivery of strategic investment programmes across Business Banking by applying expert programme management practices, governance oversight, functional alignment, and adherence to defined standards risk frameworks, and methodologies.
\n\tThe incumbent will ensure alignment with enterprise objectives, oversee cross-functional delivery, and embed governance and quality assurance frameworks to enable sustainable business outcomes. Outcomes must be linked to both qualitative and quantitative value generation, value enablement and value defence business priorities.
\n\t\u00a0The role is responsible for embedding delivery excellence within the value streams, driving accountability, transparency and enterprise-wide collaboration to drive strategic outcomes.
\n\tAs a Senior Manager in the Absa Business Banking Chief Operations Office, you will excel in commercializing and monetizing strategies with a strong financial acumen. Your ability to leverage digital tools and technology to automate processes and generate commercial value will be paramount. With a focus on efficiency driven by automation, digitization, and cost optimization, you will consistently create demonstrated value for our clients.<\/p>\n
Job Description<\/p>\n
KEY FOCUS AREAS<\/p>\n
\tLead the design and execution of complex, cross-functional programmes aligned to strategic priorities.
\n\tEnsure delivery of programme outcomes within scope, time, and budget constraints.
\n\tEmbed quality assurance and governance frameworks across all programme phases.
\n\tManage stakeholder expectations and ensure alignment across business units.
\n\tDrive operational excellence through structured programme delivery and change enablement.
\n\tMonitor and report on programme performance, risks, and benefits realisation.
\n\tChampion continuous improvement and innovation in programme delivery.
\n\tProvide thought leadership in programme management practices and methodologies.
\n\tBuild and lead high-performing programme teams, fostering collaboration and accountability.
\n\tInfluence strategic decision-making through data-driven insights and programme outcomes.<\/p>\n
ACCOUNTABILITIES<\/p>\n
Strategy Formulation and Execution<\/p>\n
\tLead the formulation and execution of enterprise-wide programmes that align with strategic business objectives and operational priorities.
\n\tTranslate strategic intent into structured programme roadmaps, ensuring alignment with COO\/Operations goals and measurable outcomes.
\n\tTranslate long-term strategic objectives into aligned business plans, execution roadmaps and key milestone measurements for the business area.
\n\tCascade strategic goals and ensure alignment between business unit vision and functional implementation priorities, setting clear short, medium and long-term milestones.
\n\tDevelop effective partnerships to enable business performance and contribute to sector-wide influence aligned with strategic initiatives.
\n\tRespond to emerging policy and regulatory trends by adapting operational strategy and ensuring compliance alignment.
\n\tCoordinate business enablement efforts for Business Banking, ensuring delivery capability across systems, processes, and teams.
\n\tTrack execution progress against key strategic initiatives and intervene to correct course where needed.
\n\tSupport transformation initiatives through structured programme delivery and change management practices.
\n\tProvide expert advice and support in operating model, strategy, and value chain formulation and delivery alignment.
\n\tIdentify practices and technologies that provide competitive advantage and enable knowledge sharing and integration of practice areas.
\n\tUndertake analysis of management and specialist information and guide reporting tool implementation to improve decision-making quality.<\/p>\n
Customer Primacy<\/p>\n
\tLead the design and delivery of programmes that enhance customer experience and operational efficiency.
\n\tEnsure customer-centric outcomes are embedded in programme objectives and delivery metrics.
\n\tTranslate customer insights into actionable programme improvements
\n\tInterpret market and customer insights to inform operational plans and prioritise capability investments.
\n\tUtilise customer data to improve processes and propositions, ensuring measurable customer value delivery.
\n\tInstil customer-centric decision-making in teams, balancing experience and efficiency targets.
\n\tImplement initiatives that improve customer engagement and retention through operational enhancements.
\n\tCoordinate cross-functional initiatives to deliver consistent customer journeys and service quality.
\n\tRepresent the voice of the customer within leadership forums to influence service delivery priorities.
\n\tPlan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
\n\tProvide expertise in designing integrated frameworks to embed service excellence.<\/p>\n
Sustainable Growth<\/p>\n
\tAlign programme delivery with business growth objectives and operational scalability.
\n\tIdentify and implement opportunities for cost optimisation and value creation through programme
\n\tDevelop business area growth plans aligned to segment and enterprise priorities.
\n\tWork with business partners to define and execute on growth strategies and operational initiatives.
\n\tMobilise functional teams to deliver growth targets and embed performance accountability.
\n\tMonitor growth delivery, resolving barriers and reinforcing strategic objectives at operational levels.
\n\tEvaluate financial and customer returns on initiatives to ensure alignment with business viability.
\n\tFormulate and develop multi-function operating frameworks that contribute to sustainable growth.<\/p>\n
Client-Driven Innovation and Change<\/p>\n
\tDrive innovation through the implementation of new delivery models and digital solutions.
\n\tLead change management efforts to ensure adoption and sustainability of programme outcomes.
\n\tMonitor competitive landscape and identify opportunities to improve products, services, or operations.
\n\tDrive continuous improvement and innovation within the team to enhance customer outcomes.
\n\tShape client experience initiatives through project ownership and delivery responsibility.
\n\tLead operational change, ensuring readiness, engagement, and measured impact across delivery teams.
\n\tInfluence and communicate across all levels of the business to minimise resistance to change and ensure onboarding of target audiences.
\n\tScan the external environment to investigate alternative delivery models and offer innovative advice for competitive advantage.
\n\tDrive change management activities across a single value chain for optimal adoption of change.<\/p>\n
Leading Talent<\/p>\n
\tBuild programme management capability across teams through coaching and knowledge sharing.
\n\tLead by example in fostering a culture of accountability, agility, and continuous learning.
\n\tEmbed people processes and values into business routines, reinforcing a strong leadership culture.
\n\tDevelop workforce capabilities to meet business plan execution requirements and future readiness.
\n\tCreate inclusive team environments that support performance, wellbeing, and growth.
\n\tAddress escalated people issues and ensure application of performance and development processes.
\n\tDevelop future leaders through mentorship, stretch assignments, and tailored development experiences.
\n\tProvide expertise and advice in the development and implementation of human capability and accountability frameworks across functions.
\n\tDirect the development and implementation of human capability strategies to support people management priorities.<\/p>\n
Operational Effectiveness<\/p>\n
\tTranslate strategic goals into executable programme plans with clear KPIs and governance structures.
\n\tResolve delivery bottlenecks and ensure integration across operational units.
\n\tOperationalise strategic goals into functional plans with clear deliverables, timelines, scorecards with team and individual KPIs to enable effective tracking of business and individual performance.
\n\tSet appropriate financial and other resourcing plans to enable business performance, tracking against budgets and investments for both current and long-term strategic goals.
\n\tEnsure integration across business units by resolving operational friction and dependencies.
\n\tRepresent the business area in operational forums and with delivery partners.
\n\tLeverage data insights to improve operational effectiveness and customer outcomes.
\n\tContinuously improve processes for agility, quality, and alignment with customer needs and digital tools.
\n\tIdentify problems and formulate alternate solutions to resolve value chain conflicts.
\n\tProvide expert advice on operating model, strategy, value chain formulation, and business controls\/governance frameworks.<\/p>\n
Digital Adoption<\/p>\n
\tLeverage digital tools and platforms to enhance programme visibility, tracking, and reporting.
\n\tPromote the use of automation and data analytics in programme delivery.
\n\tExecute digital initiatives and promote adoption of technologies that improve efficiency and user experience.
\n\tMonitor digital platform performance and ensure integration with business processes and outcomes.
\n\tDeliberately identify opportunities to digitise, automate, and implement solutions for customer primacy, innovation, and operational effectiveness.<\/p>\n
Good Governance, Risk and Compliance<\/p>\n
\tEnsure all programmes adhere to internal governance, risk, and compliance standards.
\n\tProactively manage programme risks and ensure mitigation plans are in place.
\n\tImplement governance, risk, and compliance frameworks in business processes and team routines.
\n\tPromote risk awareness and lead the response to regulatory changes and emerging issues.
\n\tSupport audit readiness and ensure operational teams adhere to compliance requirements.
\n\tDefine and consolidate the risk profile for the business unit, manage critical risks, and ensure resolution feedback to stakeholders.
\n\tEnable the development and implementation of integrated corporate governance frameworks in areas of specialisation.
\n\tInfluence the implementation of effective internal controls systems and corporate governance practices.<\/p>\n
Data Monetisation<\/p>\n
\tUse programme data to inform strategic decisions and demonstrate value realisation.
\n\tEstablish mechanisms for data-driven performance tracking and reporting.
\n\tApply data insights to support business planning and decision-making in the business area.
\n\tDevelop mechanisms to ensure data is collected, validated, and used to drive performance improvement.
\n\tOversee the explicit use of data and its inherent value to explore opportunities and guide decisions.<\/p>\n
Stakeholder Management<\/p>\n
\tEngage and influence senior stakeholders to ensure alignment and support for programme objectives.
\n\tFacilitate cross-functional collaboration and issue resolution across delivery teams.
\n\tManage relationships with key stakeholders to support aligned delivery and issue resolution.
\n\tEnsure stakeholder expectations are managed and engagement is consistent with transformation priorities<\/p>\n
QUALIFICATIONS AND EXPERIENCE<\/p>\n
Education\/ Qualification:<\/p>\n
\tPost Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8]<\/p>\n
Field of Study:<\/p>\n
\tProgramme Management, Business Administration, Operations Management, or related field.<\/p>\n
Work Experience:<\/p>\n
\t12 – 15 years experience in a specific capability of importance to the bank, including a track record of 5 years in a people management position in a large enterprise.
\n\tExperience must include developing integrated customer-centric product or service solutions or corporate practice development while working with and managing stakeholders across business and\/or functional areas and budget management.
\n\tExposure to digital transformation and data-driven decision-making is preferred.
\n\tDemonstrated success in leading enterprise-wide programmes that deliver measurable business outcomes and transformation.
\n\tExperience in engaging executive stakeholders in programme governance, strategic alignment, and benefits realisation across complex organisational structures.<\/p>\n
COMPETENCIES<\/p>\n
Leadership Competencies:<\/p>\n
\tStrategic Thinking
\n\tBusiness Acumen
\n\tCommunication
\n\tInfluence
\n\tLeadership
\n\tCreativity and Innovation
\n\tDelivering Results
\n\tAdaptability
\n\tCollaboration<\/p>\n
Knowledge and Skills:<\/p>\n
\tStrong commercialisation and monetisation skills with an affinity for finance
\n\tDigital affinity and dexterity that leverages technology to automate and create commercial value
\n\tMindset of efficiency driven by automation, digitization and cost optimisation, to create client value\u00a0
\n\tEnterprise Programme Management
\n\tStrategic Planning and Execution
\n\tStakeholder Engagement and Influence
\n\tRisk and Compliance Management
\n\tChange Management and Communication
\n\tFinancial and Resource Planning
\n\tDigital Tools for Programme Delivery
\n\tPerformance Monitoring and Reporting<\/p>\n
Education<\/p>\n
\tPostgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies<\/p>\n
End Date: September 9, 2025<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.absa.africa\/absaafrica\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Absa Group Limited (Absa)","_company_website":"https:\/\/www.absa.africa\/absaafrica\/","_company_tagline":"Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond. We're a truly\u00a0African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique... read more, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia. Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, South Africa, 2000","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[34],"class_list":["post-18080","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time-hybrid"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/18080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=18080"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=18080"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=18080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}